Communication Skills, CompTIA A+, CompTIA Network+, Compensation and Benefits, Computer Science, Documentation, English Language, Firewall Administration, Hubs, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Lift/Move 50 Pounds, Logistics, Low Voltage (LV), Network Administration/Management, Network Cable, Network Configuration Management, Network Routers, Network Switching, Network System Hardware, On Site Support, Problem Solving Skills, Standard Operating Procedures (SOP), Supply Chain, Systems Administration/Management, Systems Maintenance, Technical Support, VPN (Virtual Private Network), Wireless Hardware
LOCATION
Houston, TX
POSTED
17 days ago
Job Description
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IT Field Services Technician - Houston, TX
Job Location: Greens Port Industrial Park - 77015
Office Location: Onsite
Employment Type: Salary
Job Type: Full Time
Start a Watco Career and Discover the Difference
Keep the world''s supply chain moving. That''s what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you''re at one of these locations or in a support-services role, there''s one thread that ties everyone together. We''re all or the same team. One Watco.
Here''s what you can expect from Watco:
Outstanding culture recognized by Forbes and Newsweek
Competitive compensation and benefits
Leadership and development programs offered through Watco University
Career advancement opportunities
Job Summary
As an IT Infrastructure Field Specialist, you''ll be supporting technology at our Greens Port Industrial Park. If you''re looking for an exciting role that combines fieldwork, IT installation, and problem-solving, this is your opportunity.
Essential Duties and Responsibilities
Installing and supporting IT infrastructure, firewall configuration, VPN setup, and network diagnostics
Running and terminating network cables and performing IT troubleshooting in field environments
Supporting new location openings, traveling nationwide to implement technology systems
Maintaining site security systems, including door access and camera systems
Documenting and maintaining network configurations and standard operating procedures
Providing on-site support in rail yards and industrial environments-safety certifications will be provided
Working independently in remote satellite locations, solving complex IT challenges
Qualifications
2-4 years of field experience is required
Technical certifications (e.g., CompTIA A+, Network+, or similar) preferred
Vocational or technical training in IT or networking is a plus2+ years of experience Working in the field with Infrastructure related equipment
Hands-on skills in setting up routers, switches, Wi-Fi, and user hardware
Experience with cabling and low-voltage installations
Knowledge of 4G networks and radio equipment (preferred but not required)
Ability to lift 50 lbs, work on ladders, rooftops, and in industrial settings
Strong communication and documentation skills
English proficiency required; Spanish is a plus
Education
Bachelor''s degree in Computer Science, Information Systems or Information Technology