IT Field Operations Specialist

Mitchell Martin

Brooklyn, NY

JOB DETAILS
SALARY
$21.07–$30.10 Per Hour
LOCATION
Brooklyn, NY
POSTED
13 days ago
Title: IT Field Operations Specialist

Location: Brooklyn, NY
Employment Type: Contract

Compensation:
Pay Range: $21.07-$30.10 Per HR

Job Summary:
• The role involves supporting IT operations across outpatient radiology centers and related offices in the New York City region. 
• It includes troubleshooting various systems and equipment, providing both remote and on-site assistance. 
• The position requires a strong understanding of generic technology systems and the ability to improve existing workflows.

Description:
• Support IT operations for radiology centers and ancillary offices.
• Provide user support for various systems and equipment.
• Report and resolve issues via multiple communication channels.
• Collaborate with IT teams and leadership for system understanding.
• Analyze and recommend workflow improvements.
• Assist in hardware and software installation and troubleshooting.
• Maintain knowledge of equipment and systems through documentation and education.

Key Responsibilities:
• Collaborate with leadership to deliver hardware and software solutions.
• Monitor and resolve service tickets and projects.
• Visit sites to address and resolve IT issues.
• Maintain security and rectify deficiencies in systems.
• Work with vendors to escalate and resolve issues.

Qualifications:
• Bachelor's or Associate's degree in a related field or 5 years of IT support experience.
• Strong operational and analytical abilities with excellent communication skills.
• In-depth knowledge of network and computer systems operations.
• Proficiency in problem resolution and time management.
• Flexibility to travel and valid driver's license with insurance.

Core Technologies:
• PC | Printers | File Servers | Network Operations | Network Cabling | Switches | Routers | Firewalls | Operating Systems | TCP/IP Protocol | Microsoft Office | Encryption Software

Contact Authorization:
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy 

Onboarding Expectations:
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4 

EEO Statement:
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement 

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About the Company

M

Mitchell Martin

OUR FOCUS IS GROWTH

It’s not just about filling job openings.  It’s about enabling growth and inspiring success.  That’s what we do.

Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines.  We help drive success for both people and companies by helping them achieve positive growth.   We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.    

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.mitchellmartin.com