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IT Desktop Technician

System One

Miami, FL

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JOB DETAILS
SALARY
$65,000–$65,000 Per Hour
SKILLS
Android, Audioconferencing, Cloud Computing, Communication Skills, CompTIA A+, Computer Workstations, Desktop Administration, Desktop PC, Document Scanners, Email Management/Administration, English Language, Hardware Administration, Hardware Configuration Management, Help Desk, Identify Issues, Information Technology & Information Systems, Laptop PC, Maintenance Services, Management of Information Systems/Technology (MIS), Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Windows Operating System, Microsoft Word, Mobile Devices, Network System Hardware, Outsourcing, Peripheral Hardware, Printers, Security Infrastructure, Security Protocols, Service Delivery, Smartphones, Software Administration, Spanish Language, Systems Administration/Management, Technical Support, Teleconferencing, Time Management, VPN (Virtual Private Network), Videoconferencing, Willing to Travel, Wireless Protocols/Standards, iOS
LOCATION
Miami, FL
POSTED
2 days ago

Job Title: IT Desktop Technician
Location: Miami, Florida
Type: Contract - 4 months
Compensation: $65,000.00
Contractor Work Model: Onsite
Hours: 40.0/week

Responsibilities

  • Provide immediate, face-to-face technical support for hardware, peripherals (printers, monitors, docking stations), and the Microsoft Office suite.
  • Monitor and respond to service requests in a timely manner.
  • Deploy workstations and laptops, including unboxing, hardware configuration, and using modern deployment tools to meet corporate standards.
  • Provision and manage company mobile devices (smartphones/tablets). Ensure proper enrollment in security platforms, configure email and essential apps, and train users on mobile security protocols.
  • Assist the IT Manager in coordinating with the Managed Service Provider (MSP).
  • Handle local tasks requiring physical presence, such as "smart hands" support for workstations, mobile devices, printers, scanners, and networking equipment.
  • Help users with password resets, MFA enrollment, and basic Microsoft 365 account issues.
  • Provide onsite setup and troubleshooting for cloud-based desk phones and conference room AV equipment.
  • Maintain an accurate and up-to-date inventory of all IT assets across three Miami-based offices.
Requirements
  • 1–2 years of experience in a desktop support or help desk role.
  • Proficiency in supporting Microsoft 365 applications including Outlook, Word, Excel, and Teams.
  • Advanced knowledge of Windows 11 and mobile device connectivity (iOS/Android).
  • Strong troubleshooting skills for laptops, desktops, and peripherals.
  • Patient, professional demeanor with the ability to communicate technical fixes to non-technical staff.
  • Ability to travel between three Miami offices as needed.
  • Familiarity with Microsoft Entra ID and Microsoft Intune for device management and provisioning.
  • Basic understanding of network hardware and VPN connectivity.
  • Must be certified in CompTIA A+.
  • Endpoint Administrator Associate certifications are a plus but not mandatory.
  • Proficiency in written and spoken English; working proficiency in Spanish/Creole is a plus.


System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.



Ref: #562-Joule Staffing - Edison


About the Company

S

System One

Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives. 

Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://systemone.com