IT Deskside Technician

Stefanini Group is hiring!

Stefanini is looking for an IT Deskside Technician in Norcross, GA 30092

For quick Apply, please reach out to Hitesh Bhatnagar, call 248 263 3904/ email:

HiteshKumar.Bhatnagar@stefanini.com

Job Title: IT Deskside Technician

Location: 555 Guthridge Court NW, Norcross, GA 30092

Hours Per Week: 40.00         

Hours Per Day: 8.00

Days Per Week: 5.00

Job Summary:

• Client is currently in search of Jr. IT Deskside Technician (temporary) to join our Client team based in Norcross, GA.
• At Client, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.

Job Summary: 

In this role, you will: 

• Evaluate hardware to determine if it goes to new office or be e-wasted
• Lifting and moving of equipment up to 50 lbs.   Tear down and setup of equipment. 
• Packaging and palletizing equipment for shipment and then unpacking equipment.  Must to be able to traverse stairs.  
• Set up employee workspaces, including laptops with docking stations, desk phones, and other peripherals
• Assist with support of our Credit team on site at Norcross while setting up new office in Alpharetta.
• Be able to assist our users with Windows 11/ Office 365 issues after they have been relocated.

Skills: 

Essential Knowledge Skills and Abilities:

• Ability to demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations and life cycle. - Knowledge of Operating Systems (Windows 11, Windows Server 2022, Windows Server 2025) & standard application installation (Office 365 products), configuration and troubleshooting 
• Communication and Interpersonal Skills ? Job requires partnership with all levels of the organization from personnel to executives. White-glove support.
• Dependability ? Job requires being reliable, responsible, dependable, and fulfilling obligations.
• Stress Tolerance ? Job requires dealing calmly and effectively in high stress situations, including conflict resolution.
• Active Listening ? Attentively understand user concerns, asking clarifying questions, and accurately identifying technical issues to ensure effective problem resolution and customer satisfaction.
• Prioritization ? Ability to prioritize multiple tasks, manage competing priorities and work independently with minimal supervision. 
• Problem Sensitivity ? Ability to recognize potential technical and operational issues, assess risks, and take proactive measures to prevent production disruptions and resolve conflicts effectively. 

Education:     

You have:

• Have a valid Driver's License with reliable transportation.   
• High School Diploma or Equivalent from an accredited organization.
• Be able to lift up to 50 lbs.
• Have a minimum of 2 years' experience in an enterprise desktop support role or similar. 

Preferred Qualifications:

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face to face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.