IT Data Center Technical Team Lead

Group Health Cooperative of South Central Wisconsin. BETTER TOGETHER

This position is hybrid with regular requirements to work onsite. Candidates must be willing to commute to Madison, WI as needed.

We're looking for a resourceful, passionate Data Center Team Lead to manage, maintain, and monitor our enterprise data center systems. You'll work alongside systems administrators, security analysts, network engineers, and a mix of business owners and outside partners - keeping our data center environment running smoothly and securely.

You'll be responsible for proactively monitoring the health and performance of our Data Center environment while providing high-level technical support and well-thought-out solutions for enterprise systems.

You should have a keen eye for detail, strong problem-solving instincts, and the ability to manage multiple projects simultaneously. We also value curiosity: you should be willing to research technologies outside your current skillset and comfort zone. Knowing the answer is great - knowing how to find the answer is better.

Responsibilities

• Administer enterprise server environments, including Windows Server and/or Linux platforms, virtualization, and application hosting

• Lead technical initiatives and projects - planning tasks, coordinating the team, and keeping management informed along the way

• Partner with cross-functional teams to gather requirements, design solutions, and deliver data center projects

• Regularly assess and recommend improvements to performance, scalability, and security

• Help develop and document infrastructure standards, procedures, and operational policies

• Stay current on industry trends and bring forward ideas that improve efficiency and security

• Proven experience leading a team of Systems Administrators or in a similar role

• Relevant technical certifications (Microsoft, virtualization, cloud, or security-related) preferred, with the ability to earn additional certifications as needed

• Experience researching and evaluating emerging technologies to inform architecture and purchasing decisions

• Strong communication skills and a track record of working effectively across teams

• Hands-on experience with monitoring, performance analysis, and troubleshooting tools

• Experience supporting enterprise applications in a hosted or data center environment; healthcare application experience (e.g., Epic) is a plus

• ITIL Foundation or equivalent service management experience

• Familiarity with open source frameworks and solutions

• An ability to foster a lighthearted and collaborative work environment

• A healthy work-life balance at a mission-driven, non-profit organization focused on members and community

• Training and technical development that's actively encouraged and supported

• Access to cutting-edge tools and a collaborative, supportive team environment