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IT - Consultant | Microsoft Technologies | Dynamics CRM

Cloudspace LLC

Richardson, TX

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JOB DETAILS
SKILLS
Acceptance Testing, Customer Relationship Management (CRM), Customer Service Tools, Customer Support/Service, Email Management/Administration, Email Software, Error Handling, Information Technology Consulting, Microsoft Dynamics CRM, Microsoft Exchange Server, Microsoft Product Family, Service Level Agreement (SLA), Testing, eCRM
LOCATION
Richardson, TX
POSTED
2 days ago
POC: Brenda

Job title: Sr CRM developer
Work Location: Richardson, TX 75082
Vendor Rate Range (min to max rate you can offer): 75-80 $ per hour
Minimum years of experience required: 8+
Would you require the candidates to meet you for in person interview? No
Is Skype/WebEx interview, OK? Ok
Please Confirm Must Have Skills (TOP 3 SKILLS) Dynamic365 CRM , Power platfrom ,PCF

Please provide a Detailed Job Description. (Word Document if any).

"The role encompasses comprehensive ownership of Dynamics 365 Customer Service solutions and related integrations:
Design, develop, and support Dynamics 365 Customer Service solutions including Cases, Activities, Queues, SLAs, and ARC, Email Template management, PCF controls
Build and maintain complex Power Automate flows for email-to-case, ARC logic, routing, and exception handling
Manage and troubleshoot email integration (Exchange sync, mailbox configuration, correlation logic, disclaimer handling)
Promote solutions safely across DEV UAT PROD, including hotfixes and rollback planning
Participate in UAT readiness, go-live checklists, and post-deployment validation""", Project Code :ECRM Workflow management ILPUNSEZUNT6

About the Company

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Cloudspace LLC