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IT Capacity Manager
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Role description
Job Title: IT Capacity Manager
Location: Charlotte, NC
Position Overview
Client is seeking a highly experienced Senior IT Capacity ManagerPortfolio Lead to provide end to end capacity performance and resiliency leadership across a major Line of Business within Global Technology Operations.
This senior individual contributor role ensures that critical banking platformsspanning distributed systems VMware ESX and internal external cloud platforms maintain the capacity scalability and resiliency required to support the banks operational regulatory and customer commitments
The manager must bring 15 years of deep technical experience including Business Continuity ResiliencyDisaster Recovery DR capacity planning system design and infrastructure architecture and capacity management experience in hardware reclamationensuring efficient lifecycle management decommissioning and reuse of compute storage and network assets across data centers
This role aligns to ITILbased service management framework and carries significant technical authority though it includes no direct peoplemanagement responsibilities
Key Responsibilities
Hybrid Infrastructure Capacity Leadership
Lead capacity planning and performance engineering across
oDistributed compute platforms LinuxWindows clustered systems highthroughput workloads
oVMware ESX infrastructure clusters hosts vSAN HADRS resource pools
oInternal cloudcontainer platforms Kubernetes OpenShift microservices
oExternal cloud environments AWS Azure GCP PaaSSaaS
Use enterprise observability telemetry and APM tools to identify saturation points performance bottlenecks and optimization opportunities
Resiliency Disaster Recovery Capacity Planning
Ensure capacity sufficiency for client resiliency strategies including
oActiveactive and activepassive architectures
oMulti data center failover and cross site workload mobility
oRTO/ RPO alignment and regulatory resiliency requirements
oStorage replication cross site network capacity and failover readiness
Ability to model DR environments can sustain full LOB workloads during failover events regulatory testing and crisis scenarios
System Design Infrastructure Architecture Influence
Apply strong system design and infrastructure architecture expertise to guide
oPlatform scalability and performance engineering
oHigh availability and resiliency patterns
oCloud modernization and hybrid architecture decisions
oInfrastructure lifecycle and capacity investment planning
oBusiness volume collection and workload characterization
Influence architecture and engineering teams to embed capacity resiliency and performance considerations into platform designs
Forecasting Modeling Demand Management
Build multi year capacity forecasts aligned to business growth regulatory drivers and technology modernization initiatives
Develop predictive models for compute storage network and container resource consumption
Translate business demand into infrastructure requirements and capital planning recommendations
Hardware Reclamation Lifecycle Capacity Management
Lead capacity planning for hardware reclamation including
oIdentifying underutilized end of life or decommission eligible assets
oPartnering with data center operations to reclaim repurpose or retire hardware
oEnsuring reclaimed capacity is reintegrated into planning models
oSupporting lifecycle optimization cost reduction and sustainability initiatives
Maintain accurate capacity inventories and ensure reclamation activities align with client asset governance and risk controls
Performance Engineering Risk Management
Identify capacity risks systemic constraints and performance degradation patterns across hybrid environments
Drive remediation plans with engineering operations and platform teams to maintain service stability and meet client resiliency standards
Support incident and problem management with deep technical analysis of capacity related events
Governance Reporting ITIL Alignment
Own the ITIL aligned Capacity Performance Management process for the assigned LOB
Produce executiveready dashboards risk summaries and capacity health reports for senior technology leadership
Ensure compliance with regulatory audit and operational risk requirements
CrossFunctional Technical Leadership No Direct Reports
Serve as the capacity authority for the LOB influencing engineering architecture resiliency and cloud strategy decisions
Partner with Finance Enterprise Architecture and Technology Operations on cost optimization rightsizing reclamation planning and lifecycle management
Provide technical mentorship to analysts and engineers through expertisenot administrative oversight
Agile experience and lead a mature agile team
Skills
Mandatory Skills : AWS Cloud Architecture, Capacity Planning, Kubernetes, Openshift, Performance & Capacity Management
Other details
Actual compensation within the range will be dependent upon the individual''s skills, experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $ 80,000.00 to 120,000.00 per year
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About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
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