IT Business Systems Analyst

Blommer has been providing delicious, high-quality chocolate and cocoa products to customers since 1939. Built as a family business, we are continuing to grow and are looking for motivated and reliable associates to help in our mission of Bringing Chocolate to Life!

Essential Duties and Responsibilities:

• Partner with business (e.g. Inventory, Finance, HR, Quality, etc.) and IT stakeholders to elicit, analyze, and document business requirements. Translate business requirements into functional and technical specifications. Gather and analyze requirements using interviews, workshops, document review, process analysis, and workflow modeling.
• Partner with business units to identify and evaluate business process and information system alternatives and select best option for implementation. Work closely with third-party vendors including software providers, implementation partners, and consultants.
• Understand current and future application capabilities, including cloud solutions to determine whether build or buy solution would meet business requirements.
• Participate in end-user support for production systems and business processes. Ensure effective and consistent use of processes and systems at all locations. Perform functional configuration and maintenance for systems based on changing operational and business needs.
• Create user acceptance test plans and lead effort to successfully perform user acceptance testing. Provide end user training on technology initiatives and application systems and enhancements.
• Utilize Change Management policies and process to successfully implement process and systems changes in production. Organize and conduct post implementation reviews for completed projects.
• Ensure consistent compliance with customer standards, safety/OSHA and quality standards/HACCP and GMP standards.
• Operate within the Blommer core values of respect and care for others

Note: The employer reserves the right to change or assign other duties to this position

Physical Requirements:

• General office environment with majority of time using computer
• Some exposure to plant floor, including noise, dust and variation in temperature (hot/cold)
• Requires occasional travel (10 – 20%)

Safety, Quality and Hygiene Requirements:

• Maintain compliance with all company policies, procedures and code of conduct
• Comply with workplace uniform requirements and safety gear, when on the plant floor v. office

Performance Expectations:

• Manage product operation with a high set of standards to produce consistent, quality-driven results
• Ensures work hours and schedules, timely attendance, and notice requirements for absences or lateness are met
• Promote a positive attitude and a sense of curiosity in learning new roles and responsibilities
• Instill a culture of leadership and engagement of team to achieve performance expectations

Skills and Work Experience Requirements:

• 5-7 years’ experience in business system analyst role in manufacturing industry, food manufacturing preferably
• Business functional knowledge related to sales order processing, manufacturing and supply chain, formula and quality management.
• Collaborated closely with IT, developers, architects, data engineers, and vendors.
• Create artifacts like functional specifications, system requirements, data mappings, interface and integration requirements.
• Experience in identifying business process issues and recommending and implementing strategies to resolve.
• Experience in taking business requirements and translating them into functional or system requirements.
• Business process & systems transformation experience preferred.
• SAP or similar ERP software experience preferred. Proficient in current computer software, including Microsoft Office, Project, Visio, Planner, etc.

Technical Skills

• SQL and Relational Databases (querying, analysis, validation)
• ERP Systems (financials, operations, supply chain, or manufacturing modules)
• System Integrations (APIs, flat files, middleware, ETL/ELT processes)
• Data & BI Tools (data warehouses, reporting, dashboards)
• Requirements & Documentation (functional specs, process flows, data mapping)
• Production Support & Troubleshooting
• SDLC / Agile Methodologies
• Data Analysis & Validation

Core Skills

• Strong analytical and problem‑solving skills 
• Exceptional written documentation skills with attention to detail 
• Clear, confident verbal communication with both technical and non‑technical audiences 
• Expertise in requirements elicitation, documentation, and validation 
• Ability to manage multiple initiatives independently with minimal oversight 

Education:

• Bachelor’s degree in information technology, Computer Science, or a related field

Career Progression:

• Leaders are encouraged to express interest in internal career opportunities throughout Blommer
• Expectations for promotion or job role change are driven by proficiency and performance in current role
• Career progression would align to IT roles within Blommer

A reasonable estimate of the current base salary range at the time of posting is below. The base salary does not include other forms of compensation or benefits. The actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, education, certifications, job responsibilities, market considerations and, if applicable, the location of the position.

This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance) and/or commission-based incentives.

Salary Range $90,000-$115,000

Benefits: Blommer understands that our employees are our biggest assets. With this in mind we offer a generous benefits package. 

• Health, Dental & Vision- eligibility begins day 1 of hire!
• 401(K)
• Pet insurance
• Tuition reimbursement
• 10 pounds of free chocolate for your birthday

Blommer Chocolate Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Note to External Recruiters / Search Firms: Blommer Chocolate Company does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.