IT Assistant

• Face off to business customers ensuring excellent customer service.
• Assists with incident/problem solving.
• Work with internal resources and outsourcing partners to deliver day-to-day IT Operations, ensuring systems/solutions are meeting / exceeding availability and performance service levels, decreasing business impacting incidents and ensuring customer satisfaction is achieved locally within the site.
• Ensure an environmental health and safe work environment conditions by complying with all Company Integrated Management System procedures, standards, and regulations.

• Take leadership of all incidents and initiatives affecting site's IT environment.
• Do what it takes to get business working including hands on intervention as required.
• Identify root causes of incidents to ensure no repeat incidents and lower both lost units and lost work hours for those incidents that do occur.
• Support local and corporate project implementations when they occur.
• Ensure conformance and adherence to working procedures and audit standards with all Company Management System procedures, standards, and regulations
• Ensure conformance and adherence to working procedures and audit standards.

• Very good written and spoken English.
• Personnel and administrative management skills.
• IT-related knowledge and understanding as well as analytical way of thinking.
• Experience dealing with customers, suppliers, business partners and support groups.
• Highly team-oriented and confident appearance.
• Able to cope with pressure, good manners and a solution as well as customer-oriented work style.
• Proven team builder. Must be adept in retaining and coaching IT members and help build a bench of IT talent for the region.
• Ability to work in office setting and production floor.
• Must be able to wear required Personal Protective equipment (PPE).
• Must show proficiency in the operation of all necessary equipment.
• Ability to work under pressure with all employees maintaining a good attitude.

• Medical, dental, and vision plans.
• Short-term disability and life insurance.
• Retirement plan.
• On the job training and career counseling.
• Unlimited referral bonuses.
• Great weekly pay.

At Acloché, finding your next great job opportunity is so much more than just completing an application. Our team is fully committed to connecting you with the best opportunities to complement your goals and skills.We offer temporary, temp-to-hire, and direct hire jobs in a wide variety of industries throughout Central Ohio.At Acloché, we know people. Let us know you!