IT Assistant

Join the Technology Services Team at Bingham Healthcare

Help Keep Our Healthcare Teams Connected

Bingham Healthcare is seeking a detail-oriented, customer-focused technology professional to join our Information Technology team. This role plays an important part in supporting the technology services that keep our providers, employees, and healthcare teams connected across the organization.

If you enjoy problem-solving, working with people, managing technology resources, and delivering outstanding customer service, this is an excellent opportunity to build a rewarding career in healthcare technology.

Whether you're assisting employees with mobile device needs, managing technology inventories, or supporting critical communication systems, your work will help ensure our teams have the tools they need to provide exceptional patient care.

Why Choose Bingham Healthcare?

Bingham Healthcare is one of Southeast Idaho's leading healthcare organizations, serving communities through hospitals, specialty clinics, physician practices, and healthcare services throughout the region.

Our technology professionals are essential to our success. We rely on innovative technology and dependable support services to keep our teams connected and our operations running efficiently. At Bingham Healthcare, you'll find opportunities to grow your skills, contribute to meaningful work, and be part of a team that values collaboration, innovation, and service.

Why Employees Choose Bingham Healthcare

Meaningful Work That Supports Patient Care

Supportive Team Environment

Opportunities for Growth and Professional Development

Exposure to Healthcare Technology Systems

Stable Employment in a Growing Organization

Collaborative and Innovative Workplace Culture

Our Outstanding Benefits Package Includes

Competitive Compensation

Medical, Dental & Vision Insurance

Prescription Drug Coverage

Employer-Paid Life Insurance

Supplemental Life Insurance Options

Long-Term Disability Coverage

Competitive 401(k) with Employer Match

Generous PTO & Sick Leave Starting Day One

Employee Wellness & Support Resources

Career Development and Advancement Opportunities

Position Summary

The Technology Services Coordinator supports the administration and daily operations of Bingham Healthcare's employee mobile device and communication services program. This position works closely with employees, department leaders, vendors, and Information Technology staff to ensure devices, services, inventories, and billing records are managed accurately and efficiently.

This role combines customer service, technology support, inventory management, data analysis, and administrative coordination to help maintain effective communication systems across the organization.

What You'll Do

Technology & Mobile Device Management

• Assist in the administration of employee mobile device and cellular service programs
• Maintain accurate inventories of devices, accessories, and assigned equipment
• Track monthly service costs, billing records, and hardware purchases
• Coordinate device provisioning, replacements, upgrades, and returns
• Assist with technology asset management and documentation

Employee Support & Customer Service

• Serve as a primary resource for employees regarding mobile device services and support
• Respond to inquiries and resolve issues in a timely and professional manner
• Coordinate with vendors and internal departments to address service-related needs
• Deliver exceptional customer service while supporting a diverse workforce

Administrative & Data Management

• Maintain accurate employee records and technology databases
• Prepare reports and assist with account reconciliation activities
• Ensure payroll deductions and departmental charges are processed accurately
• Support special projects and administrative initiatives as assigned

What We're Looking For

We're seeking someone who is:

Technology-minded and eager to learn

Highly organized and detail oriented

A strong communicator and relationship builder

Customer-service focused

Comfortable managing multiple priorities simultaneously

Proactive, dependable, and solution oriented

Qualifications

• High School Diploma or equivalent required
• Two years of customer service, technology support, service desk, telecommunications, or related experience preferred
• Strong Microsoft Office skills required
• Excellent organizational and time-management abilities
• Strong verbal and written communication skills
• Accurate data-entry and record-keeping skills
• Ability to work independently and exercise sound judgment

Technology That Supports Healthcare

Behind every provider, clinic, and patient interaction is a network of technology helping healthcare happen. In this role, you'll help ensure employees have the communication tools and support they need to serve patients effectively every day.

If you're looking for a career that combines technology, customer service, and meaningful work in a growing healthcare organization, we invite you to join Bingham Healthcare.

Bingham Healthcare - Experience Excellence.