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IT Analyst / Developer

Novva Data Centers

West Jordan, UT

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JOB DETAILS
SKILLS
Analysis Skills, Application Programming Interface (API), Authentication, Automation, Cloud Computing, CompTIA - Computing Technology Industry Association, CompTIA Security+, Computer Science, Computer Security, Customer Support/Service, Detail Oriented, Endpoint Security, Information Technology & Information Systems, Insurance, Internet Security, Microsoft Active Directory, Microsoft Product Family, Microsoft Windows Operating System, Network Operations Center, Operational Improvement, Operational Strategy, Operational Support, Operations, Problem Solving Skills, Process Improvement, REST (Representational State Transfer), Reporting Dashboards, Reporting Skills, Resolve Customer Issues, Scripting (Scripting Languages), Security Attacks, Security Monitoring, ServiceNow, Systems Administration/Management, Team Player, Technical Support, Vulnerability Scanners, Windows PowerShell
LOCATION
West Jordan, UT
POSTED
5 days ago

Position Summary NOVVA Data Centers is seeking an IT Analyst / Developer to support daily cybersecurity operations while assisting with the development and administration of the ServiceNow platform. This role is ideal for someone beginning their cybersecurity career who enjoys automation, scripting, and solving operational problems through technology. The successful candidate will gain experience across security operations, ServiceNow development, compliance, vulnerability management, and enterprise IT.

Primary Responsibilities Security Operations

Monitor security dashboards and alerts Perform initial investigation of security events Escalate incidents to senior staff Monitor endpoint protection systems Review authentication and identity events Assist with threat intelligence activities

Vulnerability Management

Review vulnerability scan results Coordinate remediation tracking Validate remediation efforts Prepare vulnerability reports

ServiceNow Development

Develop workflows and automations Build forms and catalogs Configure Service Catalog items Develop reports and dashboards Assist with CMDB administration Maintain knowledge articles Support integrations using REST APIs

Automation

Develop PowerShell scripts Create workflow automations Improve operational efficiency Assist with security automation initiatives

Compliance Support Assist with:

SOC 2 evidence collection ISO 27001 documentation Security questionnaires Audit preparation Policy maintenance

User Support

Support MFA enrollment Assist with access reviews Support security awareness initiatives Provide technical assistance related to cybersecurity tools

Required Qualifications

Associates or Bachelors degree in Cybersecurity, Information Systems, Computer Science, or related field (or equivalent experience) 0-3 years of IT or cybersecurity experience Basic understanding of:

Windows Microsoft 365 Networking fundamentals Active Directory Security concepts Cloud technologies

Experience with one or more:

ServiceNow PowerShell JavaScript REST APIs SQL

Preferred Qualifications

ServiceNow Certified System Administrator CompTIA Security+

Experience with:

Microsoft Defender Microsoft Entra ID ServiceNow Flow Designer Power Automate

Core Competencies

Problem Solving Curiosity Customer Service Attention to Detail Communication Teamwork Process Improvement Continuous Learning

Benefits:

Comprehensive health, dental, and vision insurance 401k with company match PTO

About the Company

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Novva Data Centers