IT ADMINISTRATOR

The IT Administrator is responsible for the day-to-day administration, maintenance, and support of the organization's information technology systems, networks, and end-user computing environment. This role ensures the availability, reliability, and secure operation of IT infrastructure and provides technical support to maintain efficient business operations.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additional job duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Administers, supports, and maintains servers, workstations, network devices, and related IT infrastructure across the organization.
• Performs installation, configuration, deployment, and ongoing maintenance of operating systems, applications, and hardware.
• Provides technical support for end users, including troubleshooting hardware, software, network, and access-related issues.
• Manages user accounts, permissions, and access rights across Active Directory, Microsoft 365, and other enterprise systems in accordance with organizational policies.
• Monitors system performance, availability, and alerts; identifies and resolves issues to minimize downtime and business disruption.
• Performs routine system maintenance tasks, including patching, updates, backups, and recovery testing.
• Assists with the administration and maintenance of network services, including switches, wireless infrastructure, VPNs, and firewall rule requests, as assigned.
• Supports endpoint management activities, including device provisioning, asset tracking, software delivery, and lifecycle management.
• Assists with maintaining system documentation, diagrams, inventories, and standard operating procedures.
• Works with vendors, service providers, and internal stakeholders to support IT operations and resolve technical issues.
• Supports security-related tasks as assigned, such as implementing approved security configurations, assisting with incident response activities, and following established security procedures.
• Participates in IT projects, upgrades, and continuous improvement initiatives.
• Performs other related duties, as assigned.

Expectations

Employees are expected to follow all standards listed below:

• Accurately documents work activities, procedures, and outcomes in accordance with IT standards and organizational requirements.

• Consistently exhibit appropriate attendance habits, working the hours necessary to perform the job.

• Organize and maintain efficiency of personal work area.

• Provide necessary, accurate, and timely feedback of all pertinent information to co-workers and management.

• Effectively communicate with co-workers and management personnel to enhance teamwork and communication initiatives.

• Consistently adhere to and support company policies and procedures, including ISO14001, TS16949, and safety regulations.

• Accept instructions and duties in a positive manner.

• Treat all co-workers with dignity and respect.

• Actively support the E&E values (Safety, Fairness, Respect, Hard Work, and Long-Term Profitability).

Work Environment

Work environmental characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees also may be subject to certain environments such as working near loud moving mechanical parts. The following environments include:

• Office Environment

Noise Level

The noise level in the working environment will be light where there is little to no traffic with computers and printers. This is primarily an office environment, but one will be required to wear ear protection when out on the plant floor.

Physical Demands

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. The following physical demands include:

• Talking / Hearing
• Walking
• Sitting
• Stop, kneel, crouch, or crawl
• Weight up to 25 Pounds

Education/Experience/Certifications:

To effectively carry out duties and responsibilities in the job position the following education, experience, or certifications are preferred/required:

Education:

• Bachelor's degree in computer science, information technology, or related field, or equivalent combination of education and experience.

Experience:

• At least three years of experience in information technology systems administration, including servers, endpoints, user access, and enterprise IT environments.

Certifications:

• None

Additional Skills Required:

To effectively carry out duties and responsibilities in the job position the following skills are preferred/required:

Computer skills:

• Strong working knowledge of Windows operating systems, Microsoft 365 services, and Active Directory environments.
• Working knowledge of networking fundamentals and system administration concepts.
• Experience with system administration, endpoint management, software deployment, and security patching tools.
• Proficient with productivity and documentation tools such as Microsoft Word, Excel, PowerPoint, and SharePoint.
• Ability to follow established security standards and procedures when administering systems and user access.

Communication skills:

• Ability to communicate effectively with fellow employees, management, and internal customers.
• Ability to create and maintain clear, professional technical documentation, including work instructions, system documentation, presentations, and operational or summary reports (e.g., flash reports).
• Ability to document technical processes and activities for both technical and non-technical audiences.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to interpret and follow instructions furnished in written, oral, diagram, or schedule form.

Other Skills:

• Strong attention to detail, particularly when creating and maintaining technical documentation and reports.
• Well organized and able to meet deadlines while performing multiple duties and balancing operational and documentation responsibilities.
• Ability to solve practical problems and work effectively in environments where procedures exist but require judgment and adaptation.
• Ability to document work activities, decisions, and outcomes in a clear, professional, and repeatable manner.

Benefits

E & E offers a competitive wage, solid opportunity, and a career path to success. We offer comprehensive benefits such as medical, dental, vision, life insurance, short-term and long-term disability, 401 (k) program, and free membership to local gym.