IT Admin I

Granite Construction

Anchorage, Alaska

Apply

JOB DETAILS

SKILLS

Budgeting, Business Continuity Planning (BCP), Business Development, Business Solutions, Cisco Network Systems, Communication Skills, CompTIA A+, CompTIA Network+, Computer Maintenance, Corporate Compliance, Corporate Policies, Corrective Action, Cost Accounting, Customer Relations, Customer Support/Service, Data Analysis, Desktop Administration, Desktop PC, Disaster Recovery, Documentation, Equipment Maintenance/Repair, Establish Priorities, Forecasting, Hardware Upgrades, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Information Technology Consulting, Inventory Management, Laptop PC, Licensing, MCP - Microsoft Certified Professional, Maintain Compliance, Management Strategy, Management of Information Systems/Technology (MIS), Microsoft Active Directory, Microsoft Product Family, Microsoft Windows 2003, Microsoft Windows Server, Microsoft Windows XP, Needs Assessment, Network Configuration Management, Network Support, Network Systems, Operating Systems, Operations Management, People Management, Performance Reviews, Problem Solving Skills, Procedure Development, Profit & Loss, Regulatory Compliance, Requirements Management, Software Administration, Software Upgrades, Standard Operating Procedures (SOP), Systems Administration/Management, Technical Support, Testing, Time Management, VoIP (Voice over IP), Workflow Analysis

LOCATION

Anchorage, Alaska

POSTED

4 days ago

Building a career at Granite may be the most valuable thing you could do...

Find your dream job today, and be part of something great. Our most powerful partnership is the one we have with our employees. Our people are our most valued asset and the foundation of Granite's century-old success. We're building more than infrastructure; we are building your future.

General Summary

This position is responsible for providing ongoing local network support for the local business unit including the main office, plants, satellite offices, and job site locations to ensure workforce efficiency and productivity. Depending on location assist in the management, supervision or provides direct guidance and direction to IT staff. Manage the activities associated with providing technical services to internal customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems. Ensure that all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved. Supports and maintains effective relationships with end users, local business management, and Corporate IT Staff. Develops information technology projects and provides strategic management and objectives for the business unit. Follows standard operating procedures and customer service guidelines relating to IT support. Selects, develops, and evaluates personnel to ensure the efficient operation of IT functions.

Essential Job Accountabilities

Resolve local network and communication issues to maintain operational readiness.
Maintain and support local Cisco VoIP telephones and related equipment.
Assist in the maintenance of the local Active Directory OU, installation and configuration of local network applications, servers, file shares, network services and associated objects in accordance with company policies and procedures.
Assist in the development and maintenance of business unit IT documentation to enable consistent standards and operating procedures.
Assist in the testing of the local Disaster Recovery and Business Continuity plans to ensure minimal downtime in the event of a disaster.
Assist in coordinating the acquisition, installation, configuration, and maintenance of IT equipment in compliance with corporate standards.
Assist in the maintenance of hardware inventory, licensing and asset rotation consistent with company policies and procedures.
Assist with the design, installation, requirement gathering, and maintenance of IT resources for acquisitions, large projects and joint ventures to ensure compliance with corporate standards.
Support business applications to ensure compliance with corporate standards.
Assist Business Unit management in determining future IT needs at the location, enterprise initiatives, budgets, forecasts, licensing and asset rotation to ensure profitability and alignment with Company goals and objectives.
Maintain open communication with Group IT Manager and local Business Manager to ensure effective problem resolution and establishment of priorities.
Assist in the supervision of the job performance of business unit or region IT employees and/or consultants including exercising discretion in evaluating job performance and determining appropriate corrective action, analyze work flow, establish priorities, and delegate tasks in order to meet deadlines

Education

Associates degree or equivalent combination of training, experience and certifications.
CompTIA A+.
Microsoft Certified Professional preferred.
CompTIA Network+ preferred.

Work Experience

Minimum 4 years relevant experience in network and PC support for a multi-site business environment.
0 to 1 year experience supervising or managing IT personnel.
Familiarity with cost accounting, budgeting, and forecasting.

Knowledge, skills, and abilities

Uses professional concepts; applies company policies and procedures to resolve a variety of issues.
Works on problems of moderate to advanced scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action.
Normally receives minimal instruction on routine work, General instruction on new projects or assignments.
Advanced knowledge of Microsoft Windows XP Professional.
Working knowledge of Microsoft Windows 2003 Server and Microsoft Active Directo

IT Admin I

Granite Construction

Anchorage, Alaska

About the Company

Granite Construction

Similar Job Searches