IS Manager I - Business Systems and Automation Support (Open and Promotional)

The County of San Mateo's Technology Services Department (TSD) is seeking a well-qualified IS Manager I to serve on its Business and Finance Administration Division Leadership Team. Under supervision of the Division Manager of Business and Finance Administration Division, the selected candidate will lead and manage processes and enhancements to TSD’s business intelligence and data analytics, enterprise technology asset management, and information technology financial management system administration, robotic process automation technology, and implementation of innovative technologies to improve daily operations of TSD’s business and financial operations.. This role requires building strong working relationships with all levels of personnel within TSD, other cross-departmental stakeholders and partners, including County executives, management, line staff, and their support teams to achieve progress and success.

This is a first-level management classification that manages assigned technology services activities within an assigned division.  Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility.

The ideal candidate will possess:

• Five (5) years of experience in a lead/management role
• Business process transformation, systems implementation, and change management experience
• Deep knowledge of project management techniques and tools
• Adequate business and political acumen to successfully execute on objectives
• Ability to manage the intricacies of all phases of a project lifecycle with finesse, passion, confidence, self-motivation and an entrepreneur spirit
• A strong understanding of a technology services organization, its functions, systems used to provide support services
• A proven track record managing multiple priorities and deadlines, teams, and projects
• Experience in cross-functional project teams
• Ability to establish strong working relationships
• Ability to lead, motivate, and develop others
• Excellent written and verbal communication skills