IPRA Intake Coordinator

IPRA Intake Coordinator

Salary

$51,854.40 - $53,872.00 Annually

Location

Albuquerque, NM

Job Type

Full Time

Job Number

2601254

Department

City Clerk Office

Division

CC-IPRA

Opening Date

07/01/2026

Closing Date

7/15/2026 11:59 PM Mountain

Bargaining Unit

NU

• Description
• Benefits
• Questions

Position Summary

Coordinate the intake of public records requests for the Inspection of Public Records ("IPRA") Division; receive, evaluate, identify, and assign to appropriate unit/team. Evaluate a wide range of public records request issues and provide requesters with information and services related to IPRA. Coordinate assigned activities with department team and other City Departments; provide highly responsible and complex administrative support to the IPRA Division.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS: Essential functions may include, but are not limited to the functions listed below. Must be able to perform the essential functions of the job with or without a reasonable accommodation.

• Receive, evaluate and coordinate the intake of all types and levels of public records requests for the IPRA Division; identify and assign requests to the appropriate unit/team.
• Provide support in assigning and scheduling staff to cases; ensure adherence to the IPRA Division policies, procedures, standards, and guidelines.
• Manage and monitor the City's digital public records request portal, Next Request; Ensure timely intake and that incoming requests are processed timely; track pending responses.
• Collect, review, and track IPRA requests intake numbers; run statistical reports, conduct research on all types and levels of public records request.
• Assess and conduct research using multiple databases; verify public record types; coordinate with various city departments to obtain and produce all types and levels of public records for persons or entities seeking public records; may include crime lab evidence retrieval.
• Provide IPRA process and procedural information; assess payments; respond to and resolve complaints and requests for information on policies, procedures, systems and precedents related to IPRA.
• Provide IPRA request triage training for department personnel and community partners; provide program and project assistance on a variety of special projects; participate on a variety of work groups; respond to public inquiries; provide information as requested within the area of assignment.
• Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.
• Serve as a liaison for the IPRA Division to the general public, other City departments and divisions, and outside agencies.
• Perform a variety of highly responsible and complex administrative and clerical duties in the support of the IPRA Division

SUPPLEMENTAL FUNCTIONS

• Attend and participate in professional group meetings; stay abreast of new trends and innovations to IPRA and public records management.
• Perform related duties and responsibilities as required.
• Coordinate and participate in special projects and events to department efficiency.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Associates degree from an accredited university or college in office administration, business administration or a related field; and

Three (3) years of office management, case or document processing management experience.

Experience working with public record, IPRA, or Freedom of Information Act (FOIA) preferred.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Drivers License or the ability to obtain by date of hire.

Possession of a City Operators Permit (COP) within six (6) months from date of hire.

Working Conditions

Environmental:

Office environment, exposure to computer screens.

Physical:

Essential and supplemental functions may require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time; light lifting and carrying.

Total Rewards. Total You.

The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!

Paid holidays? Check

Paid parental leave? Check

Paid birthdays off? Check

Vacation and sick leave starting Day 1? Check and check

Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.

Total Rewards - City of Albuquerque

Fire Department

Albuquerque Police Department

01

Do you possess experience working with public records, IPRA, or Freedom of Information Act (FOIA)?

• Yes
• No

02

Do you possess a valid New Mexico Drivers License, or have the ability to obtain by date of hire (attach a copy of your Drivers License)?

• Yes
• No

03

Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).

• No High School Diploma
• High School Diploma or GED
• Non/degree accredited- Some College
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

04

Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 or more years

Required Question

Employer City of Albuquerque

Address 400 Marquette N.W.

Albuquerque, New Mexico, 87103

Phone 505 768-3700

Website http://CABQ.GOV