Job Description:
What Will You Be Doing?
- Responsible for the execution of Asset Protection initiatives in assigned locations 5-10 stores, as well as, implementation of shortage reduction programs in high shrink location(s)
- Provide in person and remote support to local store management to meet strategic asset protection objectives
- Perform operational audits of store districts within the Company focusing on sales floor fullness, stockroom organization, health and safety, human resources compliance and customer service
- Routine monthly travel to Focus Stores. Manage Focus Store program to ensure store compliance, and follow up on sub-standard performers
- Provide clear and consistent training to all store personnel on Asset Protection Initiatives. safety communication guidelines and current crisis management protocols
- Commit to the highest degree of professionalism, integrity, and customer service
- Complete AP and Physical Security audits on a routine basis.
- Complete special projects as assigned by Regional Manager of Asset Protection.
- Optimize inventory accuracy through effective execution and management of physical inventories, store transfer monitoring and OMNI compliance.
- Facilitate supply chain investigations to positively impact inbound carton loss and forced carton compliance.
- Proactively monitor systems and conduct surveillance to identify and investigate associate dishonesty.
- Conduct internal investigations for inventory, cash loss, and violations of policy.
- Prepare case reports covering investigation and case details
- Manage initial investigative processes for all internal investigations within assigned alignment and the District when applicable
- Serve as a liaison between store/APA investigations and certified market interviewers
- Support investigations related to internal loss throughout the assigned region while partnering with GHO Analysts
- Conduct surveillance using CCTV and floor techniques to apprehend and deter theft in accordance with company apprehension policies
- Initiate and resolve investigations related to Organized Retail Crime while partnering with law enforcement and other retail organizations
- Represent company in court proceedings related to investigations
- Maintain an effective relationship with store leaders, peer retailers, mall security and local law enforcement partners
- Provide clear and consistent training to all store personnel on safety communication guidelines, acts of violence, and current crisis management protocols
- Utilize analytics software to develop specific store loss prevention strategies
- Participate in corporate operational test programs to gauge viability of program evolution. Provide relevant observational data to the Global Home Office to inform policy decisions
- Responsible for ensuring accurate execution of Store Programs. Routinely provide relevant feedback to store leaders regarding operational efficiency
- Effectively identify and implement solutions to eliminate store margin erosion
- Support new stores through physical store visitation and pre-open audits to ensure smooth and timely openings
What Do You Need To Bring?
- 4-year degree preferred
- 2 or more years of experience in Asset Protection, multi-location experience preferred
- Strong communication and interpersonal skills
- Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
- Ability to work nights, evenings and weekends appropriate to retail business needs
- Must pass a comprehensive background investigation
- Must have a reliable means of transportation
This job is located at A&F Co. stores in Nashville, TN.
Company Description
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Learn more about A&F Co. by visiting our corporate website here.
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.