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Investigator 3 (Investigator 2 In-Training)

State of Washington

Olympia, WA

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JOB DETAILS
SALARY
$5,812–$7,817
SKILLS
Analysis Skills, Auditing, Best Practices, Cantonese Chinese Language, Communication Skills, Compensation and Benefits, Consumer Protection, Contract Analysis, Corrective Action, Cost Control, Diversity, Documentation, File Maintenance, Financial Analysis, Financial Audit, Health Plan, Healthcare Management, Insurance, Insurance Regulations, Investigative Reports, Korean Language, Legal, Legal Investigation, Legal Research, Maintain Compliance, Multilingual, Pharmacy, Presentation/Verbal Skills, Public Transport, Regulations, Regulatory Compliance, Regulatory Requirements, Reporting Skills, Safety/Work Safety, State Government, State Laws and Regulations, Strategic Planning, Testing, Vietnamese Language, Work From Home, Writing Skills
LOCATION
Olympia, WA
POSTED
4 days ago
This recruitment will remain open until July 4, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on June 11, 2026. It is in the applicant's best interest to submit materials as soon as possible.

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Investigator 3 (Investigator 2 In Training) position. This role is within the Legal Affairs Division and is based out of our Tumwater Office.

We are an employer of choice! Here's why:
  • Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
  • Impactful career: Make a daily difference in the lives of countless Washingtonians.
  • Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
  • Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.
About the Position

Are you an experienced investigator who enjoys solving complex cases and protecting consumers? The Office of the Insurance Commissioner (OIC) is seeking an Investigator 2 In-Training to Investigator 3, or an Investigator 3 to join our Regulatory Investigations Unit within the Legal Affairs Division.

In this role, you'll investigate complex allegations involving insurance producers, agencies, insurers, Health Care Benefit Managers, and Pharmacy Benefit Managers operating throughout Washington State. Through investigative interviews, evidence analysis, legal research, and case development, you'll help ensure compliance with state insurance laws and protect consumers from unlawful insurance practices.

The in-training opportunity allows you to grow from a senior investigator role into an expert-level investigator, expanding your expertise in regulatory investigations, enforcement support, and administrative proceedings. If you're passionate about public service, enjoy challenging investigative work, and want to make a meaningful impact, we encourage you to apply.

This recruitment may be used to establish a qualified pool of candidates for Investigator 2 or 3 vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position at the:

INV3 level is $5,812 - $7,817 monthly

INV2 level is $4,771 - $6,414 monthly

Benefits & Perks
  • Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
  • Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
  • Wellness programs: Invest in your well-being with on-site resources and initiatives.
  • Work-life balance: Flexible schedules with telework opportunities.
  • Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
  • Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
  • Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
  • And more! Explore our website for additional benefits:
The duties of the position include but are not limited to:
  • Conduct complex regulatory investigations involving potential violations of Washington insurance laws and regulations.
  • Review complaints and allegations, identify applicable legal requirements, and develop investigative strategies.
  • Gather, analyze, and evaluate evidence through interviews, document reviews, and legal research.
  • Conduct interviews with complainants, witnesses, and subjects to obtain relevant facts and evidence.
  • Draft investigative correspondence, document requests, notices of investigation, subpoenas, and witness statements.
  • Analyze complex financial, insurance, and business records to determine compliance with state laws and regulations.
  • Prepare comprehensive investigative reports, findings, and recommendations for enforcement action.
  • Maintain accurate case files, evidence records, and chain-of-custody documentation.
  • Collaborate with attorneys, investigators, and regulatory staff throughout the investigative and enforcement process.
  • Present investigative findings and provide testimony during administrative proceedings when required.
  • Stay current on emerging insurance industry issues, regulatory developments, and investigative best practices.
  • Contribute to special projects, training initiatives, and other agency priorities as assigned.
Contact Us: For inquiries about this position and its full duties, please contact us at and add the requisition number 0 and the job name to the subject line of your email.

Required Qualifications:

At the Investigator 2 level:
  • Three years of professional experience conducting financial examinations and/or audits of companies, inquiries, or investigations of statutory violations ("experience" is defined below)
  • OR One year as an Investigator 1 with a Washington state governmental agency or equivalent regulatory compliance (i.e., investigations, financialexaminationsand/or audits).
"Experience" is defined as (a) gathering and analyzing relevant, highly technical data, (b) accurately interpreting and organizing this information, (c) appropriately applying the facts to legal statutes, and (d) preparing detailed reports with conclusions supported by evidence keyed to legal statutes. Such experience may be gained through the following types of work functions:conducting financial examinations and/or audits or investigations of legal violations,review, analysis, and evaluation of insurance contracts or forms for compliance with laws and regulations; investigation and resolution of consumers complaints; professional work experience in areas such as regulatoryexaminations and regulatory compliance; and ability to conduct audit activities, summarize findings, and recommend corrective actions.

AND
  • Basic level Microsoft Word and Outlook skills
A degree with focus in criminal justice, paralegal studies, law or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted forup to two (2) yearsof relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report.

Academic Degree Equivalency Chart

Degree

Years of Relevant Experience Equivalency

Associate's Degree

2 years of experience

Bachelor's Degree

4 years of experience

Master's Degree

5 years of experience

Preferred/Desired Qualifications:
  • Investigative experience involving the insurance industry
  • Familiarity with Title 48 RCW and Title 284 WAC.
  • Qualifying investigative experience that was performed within the past three years.
  • Experience in reading, analyzing and interpreting complex agreements and contracts; especially insurance contracts and agreements.
  • Fluent verbal communication skills in Spanish, Korean, Russian, Vietnamese, Mandarin, or Cantonese, with the ability to pass the oral proficiency assessment by the American Council for the Testing of Foreign Languages (ACTFL).
At the Investigator 3 level:
  • Five years of professional experience conducting financial examinations and/or audits of companies, inquiries, or investigations of statutory violations ("experience" is defined below) OR Two years as an Investigator 2 with a Washington state governmental agency or equivalent regulatory compliance (i.e., investigations, financial examinations and/or audits).
"Experience" is defined as (a) gathering and analyzing relevant, highly technical data, (b) accurately interpreting and organizing this information, (c) appropriately applying the facts to legal statutes, and (d) preparing detailed reports with conclusions supported by evidence keyed to legal statutes. Such experience may be gained through the following types of work functions:conducting financial examinations and/or audits or investigations of legal violations,review, analysis, and evaluation of insurance contracts or forms for compliance with laws and regulations; investigation and resolution of consumers complaints; professional work experience in areas such as regulatory examinations and regulatory compliance; and ability to conduct audit activities, summarize findings, and recommend corrective actions.

AND
  • Basic level Microsoft Word and Outlook skills
Academic Degree Equivalency Chart

Degree

Years of Relevant Experience Equivalency

Associate's Degree

2 years of experience

Bachelor's Degree

4 years of experience

Master's Degree

5 years of experience
A degree with focus in criminal justice, paralegal studies, law or related field from an accredited institution whose accreditation is recognized by the U.S . click apply for full job details

About the Company

S

State of Washington