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Investigator 3 (Investigator 2 In-Training)

State of Washington

Olympia, WA

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JOB DETAILS
SALARY
$33.40–$36.86 Per Hour
SKILLS
Analysis Skills, Auditing, Best Practices, Cantonese Chinese Language, Communication Skills, Compensation and Benefits, Consumer Protection, Contract Analysis, Corrective Action, Criminal Justice, Diversity, Documentation, Educational Accreditation, File Maintenance, Financial Analysis, Financial Audit, Health Plan, Healthcare Management, Higher Education, Insurance, Insurance Regulations, Investigative Reports, Korean Language, Legal, Legal Investigation, Legal Research, Maintain Compliance, Microsoft Outlook, Microsoft Word, Multilingual, Paralegal, Pharmacy, Presentation/Verbal Skills, Regulations, Regulatory Compliance, Regulatory Requirements, Reporting Skills, Safety/Work Safety, State Government, State Laws and Regulations, Strategic Planning, Testing, Vietnamese Language
LOCATION
Olympia, WA
POSTED
1 day ago
This recruitment will remain open until July 4, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on June 11, 2026. It is in the applicant’s best interest to submit materials as soon as possible. Make a Difference: Protect Consumers & Join Our Dynamic Team! The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Investigator 3 (Investigator 2 In Training) position. This role is within the Legal Affairs Division and is based out of our Tumwater Office . We are an employer of choice! Here’s why: Meaningful work : Ensure a healthy insurance market & protect Washington consumers. Impactful career : Make a daily difference in the lives of countless Washingtonians. Small agency, big opportunities : Gain a holistic understanding of our mission and build strong relationships with colleagues. Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes. About the Position Are you an experienced investigator who enjoys solving complex cases and protecting consumers? The Office of the Insurance Commissioner (OIC) is seeking an Investigator 2 In-Training to Investigator 3, or an Investigator 3 to join our Regulatory Investigations Unit within the Legal Affairs Division. In this role, you'll investigate complex allegations involving insurance producers, agencies, insurers, Health Care Benefit Managers, and Pharmacy Benefit Managers operating throughout Washington State. Through investigative interviews, evidence analysis, legal research, and case development, you'll help ensure compliance with state insurance laws and protect consumers from unlawful insurance practices. The in-training opportunity allows you to grow from a senior investigator role into an expert-level investigator, expanding your expertise in regulatory investigations, enforcement support, and administrative proceedings. If you're passionate about public service, enjoy challenging investigative work, and want to make a meaningful impact, we encourage you to apply. This recruitment may be used to establish a qualified pool of candidates for Investigator 2 or 3 vacancies in the next sixty days. This is a Washington General Service position. The monthly salary range for this position at the: INV3 level is $5,812 - $7,817 monthly INV2 level is $4,771 - $6,414 monthly Benefits & Perks Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more! Supportive work environment: We value diversity, professional growth, and collaborative atmosphere. Wellness programs: Invest in your well-being with on-site resources and initiatives. Work-life balance: Flexible schedules with telework opportunities. Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good. Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs. Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs. And more! Explore our website for additional benefits: https://www.insurance.wa.gov The duties of the position include but are not limited to: Conduct complex regulatory investigations involving potential violations of Washington insurance laws and regulations. Review complaints and allegations, identify applicable legal requirements, and develop investigative strategies. Gather, analyze, and evaluate evidence through interviews, document reviews, and legal research. Conduct interviews with complainants, witnesses, and subjects to obtain relevant facts and evidence. Draft investigative correspondence, document requests, notices of investigation, subpoenas, and witness statements. Analyze complex financial, insurance, and business records to determine compliance with state laws and regulations. Prepare comprehensive investigative reports, findings, and recommendations for enforcement action. Maintain accurate case files, evidence records, and chain-of-custody documentation. Collaborate with attorneys, investigators, and regulatory staff throughout the investigative and enforcement process. Present investigative findings and provide testimony during administrative proceedings when required. Stay current on emerging insurance industry issues, regulatory developments, and investigative best practices. Contribute to special projects, training initiatives, and other agency priorities as assigned. Contact Us : For inquiries about this position and its full duties, please contact us at Recruitment@oic.wa.gov and add the requisition number 2026-04650 and the job name to the subject line of your email. Required Qualifications: At the Investigator 2 level: Three years of professional experience* conducting financial examinations and/or audits of companies, inquiries, or investigations of statutory violations (“experience” is defined below) OR One year as an Investigator 1 with a Washington state governmental agency or equivalent regulatory compliance (i.e., investigations, financialexaminationsand/or audits). *“Experience” is defined as (a) gathering and analyzing relevant, highly technical data, (b) accurately interpreting and organizing this information, (c) appropriately applying the facts to legal statutes, and (d) preparing detailed reports with conclusions supported by evidence keyed to legal statutes. Such experience may be gained through the following types of work functions:conducting financial examinations and/or audits or investigations of legal violations,review, analysis, and evaluation of insurance contracts or forms for compliance with laws and regulations; investigation and resolution of consumers complaints; professional work experience in areas such as regulatoryexaminations and regulatory compliance; and ability to conduct audit activities, summarize findings, and recommend corrective actions. AND Basic level Microsoft Word and Outlook skills A degree with focus in criminal justice, paralegal studies, law or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted forup to two (2) yearsof relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report. Academic Degree Equivalency Chart Degree Years of Relevant Experience Equivalency Associate’s Degree 2 years of experience Bachelor’s Degree 4 years of experience Master’s Degree 5 years of experience Preferred/Desired Qualifications: Investigative experience involving the insurance industry Familiarity with Title 48 RCW and Title 284 WAC. Qualifying investigative experience that was performed within the past three years. Experience in reading, analyzing and interpreting complex agreements and contracts; especially insurance contracts and agreements. Fluent verbal communication skills in Spanish, Korean, Russian, Vietnamese, Mandarin, or Cantonese, with the ability to pass the oral proficiency assessment by the American Council for the Testing of Foreign Languages (ACTFL). At the Investigator 3 level: Five years of professional experience* conducting financial examinations and/or audits of companies, inquiries, or investigations of statutory violations (“experience” is defined below) OR Two years as an Investigator 2 with a Washington state governmental agency or equivalent regulatory compliance (i.e., investigations, financial examinations and/or audits). “Experience” is defined as (a) gathering and analyzing relevant, highly technical data, (b) accurately interpreting and organizing this information, (c) appropriately applying the facts to legal statutes, and (d) preparing detailed reports with conclusions supported by evidence keyed to legal statutes. Such experience may be gained through the following types of work functions:conducting financial examinations and/or audits or investigations of legal violations,review, analysis, and evaluation of insurance contracts or forms for compliance with laws and regulations; investigation and resolution of consumers complaints; professional work experience in areas such as regulatory examinations and regulatory compliance; and ability to conduct audit activities, summarize findings, and recommend corrective actions. AND Basic level Microsoft Word and Outlook skills Academic Degree Equivalency Chart Degree Years of Relevant Experience Equivalency Associate’s Degree 2 years of experience Bachelor’s Degree 4 years of experience Master’s Degree 5 years of experience A degree with focus in criminal justice, paralegal studies, law or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted for up to four (4) years of relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report. Preferred/Desired Qualifications: Investigative experience involving the insurance industry Familiarity with Title 48 RCW and Title 284 WAC. Qualifying investigative experience that was performed within the past three years. Experience in reading, analyzing and interpreting complex agreements and contracts; especially insurance contracts and agreements. Fluent verbal communication skills in Spanish, Korean, Russian, Vietnamese, Mandarin, or Cantonese, with the ability to pass the oral proficiency assessment by the American Council for the Testing of Foreign Languages (ACTFL). Ready to join us? Learn more about the OIC by visiting our website.We encourage you tocheck out our video below andlisten to what our employees have to say about working here! Welcome to the OIC Submit your application today and take the first step towards a rewarding career at the OIC! Cover Letter: Required Resume: Required This position is represented by the Washington Federation of State Employees (WFSE). Wage/salary depends on qualifications or state rules of compensation (if currently a state employee). State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. If claiming veteran status, please send your DD 214 to recruitment@oic.wa.gov with INV3_2026-04650 in the subject line. Please do not attach the DD214 to your application materials. Please black out personally identifiable data such as social security numbers. The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Recruitment@oic.wa.gov . Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com. If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627. Contact us : For inquiries about this position, please contact us at R ecruitment@oic.wa.gov and add the requisition number 2026-04650 and job name to the subject line of your email. Compensation details: 33.4-36.86 Hourly Wage PI7d1b874f7cd0-25448-407562065c143e31-5e48-4549-b638-05792d185386

About the Company

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State of Washington