INVESTIGATION AND INQUIRIES SPECIALIST

United States Army

Santa Fe, NM

JOB DETAILS
SALARY
$75,489–$98,141 Per Year
SKILLS
Accounts Receivable, Administrative Skills, Air Force, Analysis Skills, Background Investigation, Blowers, Corrective Action, Data Analysis, Data Collection, Federal Government, Government, Government Organizations, HTTPS (HyperText Transport Protocol Secure), Identify Issues, Investigative Reports, Legal, Military, Performance Reviews, Problem Solving Skills, Psychiatry and Mental Health, Publications, Quality Control, Regulations, Reimbursement, Reporting Skills, Resolve Customer Issues, Secret Clearance, Training/Teaching, United States Air Force (USAF), United States Army, United States Citizen, United States Department of Defense (DoD), Work From Home
LOCATION
Santa Fe, NM
POSTED
30+ days ago

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INVESTIGATION AND INQUIRIES SPECIALIST

Department of the Army

Army National Guard Units

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  • Summary
  • This job is open to
  • Duties
  • Requirements
  • How you will be evaluated
  • Required documents
  • How to apply

Summary

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.

NEW MEXICO ARMY NATIONAL GUARD

You may be eligible for a Recruitment OR Relocation incentive per agencys policy.

This National Guard position is for a INVESTIGATION AND INQUIRIES SPECIALIST, Position Description Number T5231P01 and is part of the NM Command Administrative Office, National Guard.

Learn more about this agency

Summary

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.

NEW MEXICO ARMY NATIONAL GUARD

You may be eligible for a Recruitment OR Relocation incentive per agencys policy.

This National Guard position is for a INVESTIGATION AND INQUIRIES SPECIALIST, Position Description Number T5231P01 and is part of the NM Command Administrative Office, National Guard.

Learn more about this agency

Overview

Help

Accepting applications

Open & closing dates

05/15/2026 to 06/08/2026

Salary $75,489 - $98,141 per year Pay scale & grade GS 11

Location

1 vacancy in the following location:

Santa Fe, NM

Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted

Promotion potential

None

Job family (Series)

  • 1801 General Inspection, Investigation, Enforcement, And Compliance Series

Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status No

Announcement number NM-12964846-AR-T5-026-010 Control number 869557100

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

National Guard and reserves

Current members, those who want to join or transitioning military members.

Duties

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This position is located in the State/Joint Force Headquarters, Adjutant Generals Personal Staff, Office of the Inspector General. This position will function as a journeyman level Inspector General (IG) with a focus on investigator duties and responsibilities. The purpose of this position is to provide a variety of specialized technical and investigative work associated with Complaints, Review, and Oversight functions within a state level IG office. Further, this position will serve as a specialist on both Army and Air issues at the State level and provide support to the State IG in investigating and resolving both Army and Air IG issues.

  • Serves as a specialist to the State/JFHQ IG in processing U.S. Army Inspector General Action Requests (IGARs) and U.S. Air Force Complaints in accordance with AR 20-1 and AFI 90-301 respectively, and other applicable guidance. Independently analyzes each IGAR or complaint to identify specific problem areas, appropriate action or resolution strategy to make appropriate referrals to another agency for follow-on inquiry/investigation, and provides recommendations for corrective action to the IG in accordance with applicable regulations, higher headquarters policies and procedures, and command guidance.
  • Conducts oversight and quality review for investigations into allegations, ensuring thoroughness, impartiality, and appropriateness of any action taken. Incumbent hears a variety of IG complaints, grievances, inquiries, and/or suggestions at any time from military members(retired and active), civilians, and dependents. Employee determines the nature of the complaint and the specific issues to be addressed. The incumbent analyzes complaints to discern those that fall under the jurisdiction of the IG office and those that fall within the jurisdiction of other authorities. Incumbent appoints Investigating Officers (IOs) to each complaint. Briefs and instructs IOs regarding matters to be investigated and applicable evidence rules.
  • As a specialist, the incumbent is responsible for the training and execution for access and use of the web-based U.S. Air Force Inspector General Automatic Case Tracking System (ACTS III) for reporting and recording Inspector General contacts and complaints, the processing of complaints and the recording of complaint resolution within the Air Force Complaint Resolution Process. Trains state level Investigating Officers (IOs) to conduct IG investigations and prepare reports or briefings on findings. Provides unit training and guidance to command and personnel on the process and the procedures for filing IG complaints or IGARs.
  • Assists in the establishment and implements the Fraud, Waste and Abuse (FWA) program in accordance with United States Army and Air Force Guidance and the applicable requirements and guidelines set out in the Department of Defense (DoD) Hotline program for reporting Fraud,Waste and Abuse complaints.
  • Provides advice on all matters under investigation by the Office of the State Inspector General and conducts or oversees investigations, as required, in effecting a resolution for an IG complaint or IGAR. Conducts recurring/special investigations/inquiries, analyses, and studies as required.Special investigations would include such areas as Intelligence Oversight (IO), Internal Management Control Program (IMCP), Contracting, Environmental Quality Control (EQC),reprisals, or whistle blower cases involving applicable military and civilian personnel and Improper Mental Health Evaluations.
  • Provides assistance and advice to the State Inspector General or Adjutant General, as required, on all matters subject to the jurisdiction of the Office of the State Inspector and as directed by the Adjutant General. Evaluates unit training and provides confidential observations regarding unit performance to commanders, State Inspector General, and the Adjutant General.
  • Provides assistance with Privacy Act matters relating to the State National Guard in the IG office, which includes Freedom of Information Act responsibilities.
  • Performs other duties as assigned

Requirements

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Conditions of employment

  • Federal employment suitability as determined by a background investigation.
  • May be required to successfully complete a trial period.
  • Participation in direct deposit is mandatory.
  • Must be a citizen of the United States by birth or naturalization.
  • Employee must have moral attributes and personal traits that demonstrate adherence to Army and Air Force Values, and the Army Civilian Corps Creed.
  • Employee must have no record of criminal punishment except for minor offenses or derogatory information contained in IG records as screened by the USAIGA and SAF-IG.
  • Employee will be required to attend and successfully complete the Headquarters, Department of the Army Inspector General Course and the Secretary of the Air Force Inspector General Inspector General Training Course for Investigations.
  • Employee will be required to obtain and maintain a SECRET clearance.

Qualifications

SPECIALIZED EXPERIENCE: Must have 36 months work experiences in technical inspection methods, principles and practices in order to recognize and resolve discrepancies and experienced in modifying established approaches, methods, or procedures to improve data gathering and analysis techniques and experience in working with pertinent laws, regulations, policies, and precedents which affect the use of the Inspector General Programs.

Education

You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

Additional information

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)).

Recruitment Incentive: Recruitment Incentives are only authorized to those considered by federal government standards as newly appointed. To be newly appointed it must be the (1) first appointment as an employee of the Federal Government; (2) An appointment of a former employee of the Federal Government following a break in Federal Government service of at least 90 days; or (3) An appointment of an individual in the Federal Government when his or her service in the Federal Government during the 90-day period immediately preceding the appointment was not in a position excluded by § 575.104 and was limited to one or more of the following: (i) A time-limited appointment in the competitive or excepted service; (ii) A non-permanent appointment in the competitive or excepted service; (iii) Employment with the government of the District of Columbia (DC) when the candidate was first appointed by the DC government on or after October 1, 1987; (iv) An appointment as an expert or consultant under 5 U.S.C. 3109 and 5 CFR part 304; (v) Employment under a provisional appointment designated under 5 CFR 316.403; (vi) Employment under an Internship Program appointment under § 213.3402(a) of this chapter; or (vii) Employment as a Senior Executive Service limited term appointee or limited emergency appointee (as defined in 5 U.S.C. 3132(a)(5) and (a)(6), respectively).

Relocation Incentive: An authorized management official approves a relocation incentives paid in accordance with this volume to a current federal employee who must relocate, without a break in service, to accept a position in a different geographic area. Employee must establish a new residence in the new geographical area and maintain residency for the duration of service agreement. Employee must have a current and "Fully Successful" performance appraisal immediately prior to the move.

PROBATIONARY PERIOD: As a condition of employment for accepting this position, you will be required to serve a 2-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

To apply for this position, you must submit a complete Application Package which includes:

  1. Your resume showing:
  • Contact Information-your name and the best way to contact you.
  • Relevant work experience-include the employers name, job title, start and end dates (month/year), the number of hours worked per week and describe how you meet the required qualifications of the job. Federal jobs should include series and grade.
  • Education, certifications or licensures.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12964846

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

Jonelle Suina

Phone 505-407-3610 Email jonelle.l.suina.civ@army.mil Address NM Command Administrative Office

47 Bataan Boulevard

Santa Fe, NM 87508-4695

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

To apply for this position, you must submit a complete Application Package which includes:

  1. Your resume showing:
  • Contact Information-your name and the best way to contact you.
  • Relevant work experience-include the employers name, job title, start and end dates (month/year), the number of hours worked per week and describe how you meet the required qualifications of the job. Federal jobs should include series and grade.
  • Education, certifications or licensures.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12964846

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Expand Hide how to apply

Agency contact information

Jonelle Suina

Phone 505-407-3610 Email jonelle.l.suina.civ@army.mil Address NM Command Administrative Office

47 Bataan Boulevard

Santa Fe, NM 87508-4695

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Army National Guard Units

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.

The National Guard is the oldest component of the Armed Forces of the United States. Since the earliest American colonial days, citizens have joined together for collective defense. We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies. Join our National Guard team and serve your nation, your states and your community!

Agency contact information

Jonelle Suina

Phone 505-407-3610 Email jonelle.l.suina.civ@army.mil Address NM Command Administrative Office

47 Bataan Boulevard

Santa Fe, NM 87508-4695

US

Visit our careers page

Learn more about what its like to work at Army National Guard Units, what the agency does, and about the types of careers this agency offers.

http://www.nationalguard.mil

Summary

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION.

NEW MEXICO ARMY NATIONAL GUARD

You may be eligible for a Recruitment OR Relocation incentive per agencys policy.

This National Guard position is for a INVESTIGATION AND INQUIRIES SPECIALIST, Position Description Number T5231P01 and is part of the NM Command Administrative Office, National Guard.

Learn more about this agency

Overview

Help

Accepting applications

Open & closing dates

05/15/2026 to 06/08/2026

Salary $75,489 - $98,141 per year Pay scale & grade GS 11

Location

1 vacancy in the following location:

Santa Fe, NM

Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Excepted

Promotion potential

None

Job family (Series)

  • 1801 General Inspection, Investigation, Enforcement, And Compliance Series

Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status No

Announcement number NM-12964846-AR-T5-026-010 Control number 869557100

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About the Company

U

United States Army

ORGANIZATION

The Army, as one of the three military departments (Army, Navy and Air Force) reporting to the Department of Defense, is composed of two distinct and equally important components: the active component and the reserve components. The reserve components are the United States Army Reserve and the Army National Guard.

Regardless of component, the Army conducts both operational and institutional missions. The operational Army consists of numbered armies, corps, divisions, brigades, and battalions that conduct full spectrum operations around the world. The institutional Army supports the operational Army. Institutional organizations provide the infrastructure necessary to raise, train, equip, deploy, and ensure the readiness of all Army forces. The training base provides military skills and professional education to every Soldier—as well as members of sister services and allied forces. It also allows the Army to expand rapidly in time of war. The industrial base provides world-class equipment and logistics for the Army. Army installations provide the power-projection platforms required to deploy land forces promptly to support combatant commanders. Once those forces are deployed, the institutional Army provides the logistics needed to support them.

Without the institutional Army, the operational Army cannot function. Without the operational Army, the institutional Army has no purpose.

OUR PURPOSE REMAINS CONSTANT

To deploy, fight and win our nation’s wars by providing ready, prompt and sustained land dominance by Army forces across the full spectrum of conflict as part of the joint force.

The Army mission is vital to the Nation because we are the service capable of defeating enemy ground forces and indefinitely seizing and controlling those things an adversary prizes most – its land, its resources and its population.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Government and Military
WEBSITE
https://www.goarmy.com/