World Wide RV, a well-established family-owned RV dealership serving Arizona for over 60 years, is looking for an experienced RV Parts Manager to lead our growing Parts Department in Mesa.
This is a key leadership role for someone who excels at team management, inventory control, customer satisfaction, and driving parts profitability.
What You’ll Do
- Manage inventory levels, purchasing, and vendor relationships to maximize turns and minimize obsolescence
- Maintain accurate parts records, pricing, and stocking levels using dealership management software
- Monitor department performance, sales, margins, and expenses – and implement improvements when needed
- Ensure exceptional customer service for both retail customers and internal service technicians
- Handle customer concerns and warranty returns professionally
- Work closely with the Service Manager, General Manager, and ownership to meet dealership goals
- Lead, train, motivate, and supervise the Parts Counter and Shipping/Receiving team
- Oversee all daily parts operations including counter sales, ordering, receiving, shipping, and warranty processing
What We’re Looking For
- 3+ years of RV or automotive parts experience
- Proven ability to lead and develop a team in a fast-paced environment
- Strong knowledge of parts inventory management, ordering systems, and vendor negotiations
- Excellent communication and customer service skills
- Proficient with computer systems and dealership management software (CDK, Reynolds, or similar a plus)
- Organized, detail-oriented, and able to multitask effectively
- Positive attitude, strong work ethic, and a desire to grow the department
What We Offer
- Competitive salary (based on experience)
- Company contribution toward Medical insurance
- Health, Dental, and Life Insurance plans available
- Opportunity to build and grow a high-performing parts department
- Stable, long-term career with a respected family-owned dealership
- Friendly, fun, and supportive work environment
- Drug-free workplace
If you’re a hands-on leader who takes pride in running an efficient, profitable, and customer-focused parts department, we want to talk to you!