Job Purpose:
The Enrollment Management Services, Interview Day Coordinator helps to provide logistics support in terms of scheduling, trouble-shooting, and proctoring of Admissions Interview Days. The Interview Day Coordinator uses excellent customer service to provide timely and accurate information regarding admissions policies to prospective applicants, prospective students, parents, and other constituents. This position reports to the Interview Day Supervisor.
Essential Functions:
Interview Day Coordinators execute different specialized tasks including interview proctoring, scheduling/rescheduling duties, ADA requests, and provides customer service to invited applicants including the following but not limited to emails and phone calls with students to answer general admissions questions.
Support Admissions Interview Day Events virtual or in-person. Including support for assisting in room scheduling, catering orders, contact facilities for any Information Technology (IT)/Audiovisual (AV) support, coordinating with janitorial services, coordinating bus tours.
Interview Day Coordinators are expected to attend all required training meetings and interview dates both virtual and in-person.
Perform other related duties as assigned.
Wayne State University is a premier, public, urban research university located in the heart of Detroit where students from all backgrounds are offered a rich, high quality education. Our deep rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities preparing students for success in a diverse, global society.