International Student and Scholar Services Coordinator

Posting Details

Title Information

Full-Time/Part-Time Full Time Salary Range $43,860 Will this position be Onsite, Remote, or Hybrid? Onsite

Position Details

Position Information

Posting Number NC1002026 Working Title International Student and Scholar Services Coordinator Department Org 509000 - Center for Global Learning and Engagement Why should you work at UCA?

We are excited that you are considering joining the UCA Family-the faculty, staff, students and alumni-who make the University of Central Arkansas a great place to work!

At the University of Central Arkansas, we value our employees striving to maintain a work-life balance. We realize that this affects the overall well-being of employees while learning to prioritize challenging work and the ability to make a difference. Participation in university-wide flexible work schedules may be available for certain positions. Training is provided on systems or job-specific software, and tools are available supporting professional and personal development. The benefits package allows you to customize your benefits to meet your current needs, with the ability to adjust them as your priorities change. This includes university contributions to health, dental, life and disability insurance, 80% tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a retirement program with university contributions of 10% of employee salary. Also available are health and wellness incentives, as well as access to sports and cultural activities on campus for the family, free gym membership and equipment rentals.

Position Summary

The University of Central Arkansas is currently seeking an International Student and Scholar Services Coordinator to work in the Center for Global Learning & Engagement. The ISSS coordinator is responsible for planning and organizing all activities in support of UCA's international student population. The successful candidate will have demonstrated commitment to international education in support of the university's mission to prepare all students to live and work in local, national, and global communities. With an international student population over 300 students, this position plays a key role in ensuring a positive student experience. The ISSS Coordinator communicates with all relevant campus offices to prepare for the arrival of international students and plan and prepare all required start-of-term orientations. The ISSS Coordinator will act as a Designated School Official (DSO) for F-1 students and Alternate Official (ARO) for J-1 students and scholars. Finally, the ISSS Coordinator participates in the Office's international recruiting efforts by traveling occasionally both within and outside the United

States. The Center for Global Learning & Engagement will not sponsor applicants for work authorization.

Job Duties and Responsibilities

I. Global Welcome (International Student orientation required by SEVP)

In preparation for a successful Global Welcome program:

Plan the schedule of Global Welcome events and activities, including:

• Activity rotation schedules
• Shuttles for airport pick-up, shopping, and general transportation
• Welcome Breakfast/Dinner
• Welcome Sessions
• Check-In times
• Coordinate Evening activities with campus organizations
• Tour times
• Advising appointments
• MMR shots and T-Spot tests
• New student IDs and PO boxes
• Accuplacer testing
• Intensive English Program (IEP) placement testing

Reserve space, communicate set-up information, and place catering orders for:

• New student check-in
• Bank and cell phone fair
• International Welcome Breakfast/Dinner
• Evening activities

Coordinate with a variety of UCA departments and offices to offer tours and presentations on the services UCA provides, including:

• Campus tours led by Student Ambassadors
• Information sessions on Student Life, the Advising Center, the Counseling Center, Student Accounts, insurance, immigration and employment, UCAPD and Academic Success

Update the office website to reflect important information regarding the Global Welcome program to incoming and prospective students

Continually communicate via email important details regarding the Global Welcome program:

• Arrival information (shuttle times, host families, hotel and taxi options)
• Housing and meal plans
• Tuition payment
• Advising
• Expected expenses
• International Friendship Organization (IFO) host families
• ACT/SAT scores and Accuplacer test
• Common questions and concerns

Coordinate with IFO to arrange host families for early arriving students

Interview, train and supervise Global Welcome student worker

Coordinate Zoom session with incoming students on housing, student accounts and arrival

Recruit, interview, prepare, schedule, and coordinate Global Welcome volunteers

Prepare materials such as name tags, t-shirts, folders, paperwork

Troubleshoot issues and situations throughout the Global Welcome program

Coordinate promotion of the Global Welcome program through social media accounts

Follow up on all aspects of the Global Welcome program after its ending for continual improvement

II. Student Services

In providing student services and support:

Maintain partnerships with organizations that assist students with tax preparation:

• Promote tax preparation events
• Reserve rooms for students to meet with students
• Respond to student questions and connect student appropriate support as needed

Act as a Designated School Official, updating students' SEVIS records and advising them on the

following issues:

• On-campus Employment and work authorization
• I-20 program extension
• Transferring institutions
• International travel
• Student enrollment requirements
• Assist assistant director in processing CPT and OPT applications

Answer a variety of questions regarding the UCA collegiate system, such as:

• Housing
• Scholarships & financial aid
• Advising, registration, and course loads
• Career services
• Tuition payments
• Student involvement
• Volunteer opportunities

Communicate with students, faculty, and staff through:

• Email
• Newsletters
• Facebook
• Instagram
• Printed materials

III. International Student Engagement (Supporting International Student

integration on campus and in the local community):

Maintain and increase planned activities and interactions for international students with all students, offices, departments, and community partners as appropriate.

Within Center for Global Learning and Engagement (CGLE)

• Collaborate with colleagues in CGLE to hold regular information meetings for students
• Create and email student services surveys
• Communicate with students through email, newsletters, and social media
• Actively engage students on social media
• Address individual students' questions and concerns
• Assist with preparations for International Education Week
• Promote Team Global and serve as the advisor for this Registered Student Organization
• Highlight opportunities for international students to be engaged in wider UCA events and program

Between our office and other UCA offices and departments:

• Communicate and coordinate with Recognized Student Organizations to plan, schedule, and advertise events, programs, and activities
• Advocate for international student needs in all areas on campus
• Work with the Intensive English Program office to coordinate the Conversation Partners Program
• Attend and represent CGLE at UCA campus events
• Be able to answer immigration questions posed by different offices and departments

Knowledge, Skills, and Abilities

The successful candidate will

• Have strong organizational and planning skills
• Have strong customer service skills
• Possess excellent written communication and public speaking skills in English
• Have proven experience in multitasking and demonstrable attention to detail
• Have expertise with computer applications such as Slate, Terra Dotta, Google Suites
• Be knowledgeable of department operations and applicable policies, procedures, laws and regulations
• Be able to organize and conduct meetings and workshops

Skills Considered Essential for Success

• Knowledge of the organization and administration of higher education.
• Knowledge of state, federal, and university rules, regulations and procedures.
• Ability to work in a diverse and dynamic environment.
• Ability to work collaboratively and independently with common goals as a part of a team.
• Ability to make sound judgments.
• Effective interpersonal communication, writing, and organizational abilities.
• Civility in all interactions.
• Demonstrate effective follow-up.

Required Education and/or Experience

Bachelor's degree and related work experience.

Preferred Education and/or Experience

• Previous experience in a multicultural, international, academic environment
• Previous experience in non-immigrant student visa compliance
• Ability to speak a second language at the intermediate level or higher
• Experience living or studying abroad

University, Campus, and Community Description

Thank you for your interest in employment at the University of Central Arkansas.

Founded in 1907, UCA has an enrollment of more than 10,000 students and employs over 1,300 full-time employees. The university offers more than 85 undergraduate and 59 graduate certificate and degree programs, including doctoral programs in five disciplines. UCA is proud of its tradition of teaching excellence and its contributions in research, scholarship, and creative activities.

Desired start date 09/16/2026

Position Summary and Qualifications

License(s)/Certifications Physical Demands Checklist Sitting, Kneeling, Standing, Lifting/Carrying, Walking Physical Exertion Administrative Work - Exerting up to 10 pounds

Posting Detail Information

Background Check Statement

This position may be subject to a pre-employment criminal, sex-offender registry, financial history background check and drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

UCA EEO Statement

The University of Central Arkansas is an equal opportunity institution. In keeping with its nondiscrimination policy in employment, admissions and other functions and programs, the university considers employees and students on the basis of individual merit and will not discriminate against a person on the basis of gender, race or color, ethnicity, religion, spiritual beliefs, national origin, age, familial status, socioeconomic background, sexual orientation, disability, political beliefs, intellectual perspective, genetic information, military status, or other factors irrelevant to participation in its programs.

Open Date 07/29/2026 Close Date 08/21/2026 Open Until Filled No Special Instructions to Applicants

Review of applications will begin August 21, 2026.

Please provide contact information for two professional references that can provide a letter of reference for you.

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application
• Unofficial Transcripts

Optional Documents

• Veteran's Documents