International Business Development Manager

Description

About GLS:

GLS Group is one of the largest parcel services providers in Europe, with a strong local presence in almost all countries across the continent. It also operates through wholly owned subsidiaries in Canada and on the USA's West Coast within one GLS network. This allows GLS to seamlessly connect its customers and communities with millions of parcels and stories every day. GLS' network connects its markets with high velocity and flexibility to respond to their fast-changing and dynamic nature. The company provides high quality service tailored to its customers' needs across more than 50 countries. The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 vans, light vehicles and walkers, and 6,400 trucks. This offers network resilience, superior flexibility, and extended reach. In 2024/25, GLS generated record revenues of 5.9 billion euros and delivered 926 million parcels across the markets. For more information, visit www.gls-group.com.

Does this sound like you? If so, please apply to join GLS-US and keep an eye out for future openings as we expand!

Purpose of Position:

The Business Development Manager International Division is responsible for driving revenue growth, developing strategic client relationships, and expanding the company's global network and services from the United States. This role focuses on new business development while supporting regional sales teams with international opportunities. The ideal candidate is a results-driven sales professional with strong consultative selling skills, the ability to navigate cross-cultural business environments, and a proven track record of closing complex international transportation solutions. Frequent travel and in-person client engagement are key components of this role.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Identify, prospect, and develop new international business opportunities within assigned territories.
• Serve as the primary driver of new revenue growth, with a strong emphasis on cultivating new business.
• Conduct in-person client meetings, presentations, and solution demonstrations.
• Negotiate pricing, contracts, and service terms to maximize profitability while meeting customer needs.
• Meet or exceed established sales targets, KPIs, and revenue goals.
• Support and advise GLS regional sales teams on international opportunities, acting as a subject matter expert, advocate, and strategic partner.
• Manage account implementation and ongoing servicing in collaboration with the International Program Management team.
• Ensure seamless handoff from sales to implementation while maintaining strong client relationships.
• Build and maintain strong relationships with key decision-makers at client organizations.
• Monitor market trends, competitor activity, and customer needs to identify growth opportunities.
• Develop creative value propositions, entry strategies, and positioning that clearly differentiate GLS International.
• Represent the company professionally at trade shows, industry events, and international meetings.
• Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline status within CRM systems (Salesforce).
• Ensure compliance with international trade regulations, import/export requirements, and company policies.
• May be required to perform tasks beyond those explicitly listed in this role.

FUNCTIONAL REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Bachelor's degree in business, Sales, Marketing, International Trade, or related field OR 10+ years of sales experience in international freight forwarding or small package transportation.

• 2-5 years of outside or international sales experience, preferably within logistics or transportation.
• Experience supporting or overlaying regional sales teams and influencing without direct authority.
• Proficiency in Microsoft Office Suite and CRM platforms (Salesforce preferred).
• Working knowledge of international trade practices, customs, and regulatory requirements.
• Comfortable with frequent domestic and occasional international travel.

ADDITIONAL REQUIREMENTS:

Primarily field-based with frequent travel to client locations.

Office-based work for reporting, planning, and administrative responsibilities.

Flexible work hours may be required to accommodate clients across multiple time zones.

Ability to work 40 hours per week or more if required.

Ability to lift and/or carry up to 20 lbs. unassisted

May require repetitive use of arms, hands, and fingers

May require prolonged periods of sitting and/or driving throughout the workday

Willing to travel to various job sites and other locations

Valid driver's license and proof of insurability required when job duties require use of motor vehicle

Requires exercising discretion in decision-making process and maintaining strict confidentiality concerning the vendor, employee and company proprietary related information

EEO Commitment:

General Logistics Systems US is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.