Internal Medicine Health & Science System Specialist - Austin, TX
ROLE SUMMARY
All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the biopharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.
Our Health and Science System Specialists Team provides leadership across patient care settings in the complex Hospital, Health System, and Key Medical Group environment to bring value to our customers and patients in this dynamic ecosystem.
The Health and Science System Specialist (HSSS) is responsible for launching new products, deciding on optimal strategies for managing business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. In addition, the rep is charged with sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs).
Responsibilities:
• Gaining access to, calling on, and educating high-value clinicians, key targets, influencers, and decision-makers within Health systems and/or their assigned accounts. • Seeking opportunities to compliantly gather customer and market insights, manage business relationships, understand formulary access, and engage in product promotion within their assigned accounts and/or across aligned health system affiliates. • Relationship development with aligned and affiliated physician targets, KOLs, pharmacists, transition of care advocates, quality directors, pharmacy buyers, and other prescription enablers within health system-owned institutions, medical groups, and surrounding hospital service areas or within aligned acute care and medical group accounts.
Clinical Knowledge:
• In-depth expertise in or demonstrated ability to learn current promotional therapeutic areas utilized both in ambulatory and in-patient settings. • Strong selling skills, broad knowledge of payer dynamics, competitors, and associated disease states. • The HSSS is involved in local market planning and implementation of key initiatives within these systems and accounts and coordinates compliantly with Pfizer's Key Account Managers and Medical Outcomes & Analytics through the IAT as needed.
ROLE RESPONSIBILITIES
• Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. • Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights. • Strategically builds rapport and relationships with KOL's and customers across virtual and F2F environments; demonstrates advanced capabilities toward call objectives (e.g., pre-call planning, selling skills, clear next steps and appropriate documentation, managing to KPIs). • Elevated ability to utilize digital tools effectively (e.g., Veeva Engage, Zoom, WebEx, Microsoft Office) as well as adapts quickly to new/beta tools (e.g., digital triage app) for successful customer engagement. • Proactively leverages analytics to assist with developing insights and next best action plans. • Compliantly engage key customers to grow business and drive product demand by proactively providing education that, in colleague's judgment, best meet HCP and patients' needs. • Utilizes a customer-centric approach to develop and deliver relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages account priorities to drive a positive business outcome. • Proactively provides insights for the development of new and innovative approved product messaging and resources. • Utilizes enhanced product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively utilizes approved clinically oriented disease state information, as applicable.
BASIC QUALIFICATIONS
• Bachelor's Degree • Minimum 2 years of previous pharmaceutical biotech or medical marketing/promotional/sales, or relevant experience. • Have a history of marketing, promotional or sales success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability. • Must live within 25 miles of the border of the territory. • Valid US driver's license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.
PREFERRED QUALIFICATIONS
• Advanced knowledge of disease states, therapeutic areas, and products. • Strategic account marketing, promotional, sales and management skills. Develop comprehensive territory/account/customer plans to drive achievement of desired objectives. • Superior marketing, promotional, sales, technical and relationship building skills. • Consistent, demonstrated track record of assessing account needs and bringing relevant information and resources to drive performance. • Demonstrated track record of strong business acumen, problem-solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and prioritization skills. • Advanced ability to engage, influence and support customers throughout the marketing, promotional and sales process, excellent communication, and interpersonal and leadership skills. • Enhanced change agility to quickly learn and embrace new ways of working in a rapidly changing environment. • Advanced Strategic ability to work in a matrix environment and to leverage multiple resources to meet customer needs and deliver results. • Demonstrated track record of strong leadership, cross-functional leadership, collaboration, and effective utilization of available resources to drive performance. • Strong organizational and analytical skills are also required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer's long-range technology adapting and learning to use new technology to deliver in bringing Pfizer information to market.
SUNSHINE ACT
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & EMPLOYMENT ELIGIBILITY
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
SALES
The annual base salary for this position ranges from $108,600 - $250,700. During initial new hire sales training, you will be classified as a salary non-exempt employee which entitles you to overtime pay. Upon your training certification, you will become an overtime exempt employee. In addition, this position offers an additional Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility.
PHYSICAL/MENTAL REQUIREMENTS
• Ability to travel to all accounts/office locations within territory. • NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS • Depending on size of territory and business need, candidates may be required to stay overnight as necessary. • Ability to work during weekends at medical conventions.
OTHER JOB DETAILS
• Last Date to Apply: March 17, 2026. • Geography includes: Austin & Waco, TX. • Work Location Assignment: Remote - Field Based.