Internal Communications Specialist

Position Summary

The Internal Communications Specialist plays a vital role in keeping Morgan Properties employees informed, connected, and engaged across a large, geographically distributed workforce. This position is the hands-on owner of the companys day-to-day internal communications - translating strategic direction into polished, on-brand content that reaches the right employees, through the right channels, at the right time.

This is an execution-focused individual contributor role. Working under the guidance of the Director, Employee Experience, the Specialist is responsible for writing and producing communications across a broad range of channels - from email campaigns and intranet content to digital signage, mobile/SMS, and leadership messaging. The role requires a skilled storyteller who can simplify complex information, adapt voice and tone for diverse audiences, and maintain a high standard of quality and consistency across every touchpoint.

Success in this role demands someone who is both detail-oriented and highly organized - someone who can manage a busy editorial calendar, juggle multiple projects simultaneously, and consistently deliver polished work on deadline. The Specialist also brings a collaborative mindset, building relationships across departments to surface employee stories, support communications for key initiatives, and ensure frontline employees who lack regular desk or email access are never left behind.

The core mission of this role is to make every Morgan Properties employee feel informed and valued - no matter where they work. The ideal candidate is adaptable, tech-savvy, and motivated by the challenge of communicating effectively at scale, including through emerging AI-assisted workflows that support the speed and reach our workforce demands.

Essential Duties

Content Creation & Messaging

• Write, edit, and produce internal communications - including announcements, briefs, intranet articles, email campaigns, and digital signage - in a clear, consistent, and on-brand voice.
• Translate complex, technical, or sensitive updates into simple, engaging content tailored for a multi-site employee audience.
• Draft and package executive and leadership messaging under the direction of the Director, ensuring accuracy, appropriate tone, and alignment to strategic themes.

Channel Management & Distribution

• Manage the day-to-day operation of all internal communication channels - email, intranet, mobile/SMS, digital displays, and collaboration platforms such as Microsoft Teams and Viva Engage.
• Maintain the enterprise editorial calendar, keeping content scheduled, segmented, and distributed on time for both field-based and corporate audiences.
• Own communication templates, brand standards, and the asset library to ensure consistency across every touchpoint.
• Partner with site and regional contacts to ensure critical messages reach frontline employees who may lack regular access to email or shared devices.

Measurement & Continuous Improvement

• Track, analyze, and report on communication performance metrics - including open rates, reach, readership, and engagement - and share insights with the Director on a regular cadence.
• Gather employee feedback on communications effectiveness and recommend actionable improvements to content strategy, format, and channel mix.
• Utilize AI tools - within guidelines established by the Director - to support drafting, editing, translation, personalization, and scaling of content for a distributed workforce.

Collaboration & Campaign Support

• Partner with functional teams across the organization to source employee stories, surface key updates, and support their internal communication needs.
• Provide communications planning and execution support for company-wide campaigns, change management initiatives, and culture-building programs as directed.
• Maintain a steady pipeline of employee recognition moments and stories that reinforce Morgan Properties culture, values, and sense of community.

Additional Duties: Tasks or duties not outlined in this job description may be required to contribute to the organizations success and efficiency.

Qualifications

Education & Experience:

• Bachelors degree in Communications, Journalism, Marketing, English, or a related field; equivalent professional experience will be considered.
• 1-3 years of experience in internal communications, corporate communications, content strategy, or a related field.
• Exceptional writing, editing, and proofreading skills, with a demonstrated ability to adapt voice and tone for different audiences and channels.
• Hands-on experience managing internal communication channels, including email marketing platforms, intranet/CMS systems, and collaboration tools.
• Experience developing communications for frontline, or geographically distributed workforces strongly preferred.
• Comfort and sound judgment using AI tools to support content creation, editing, personalization, and scaled distribution.
• Highly organized, deadline-driven, and able to manage multiple concurrent projects with minimal supervision.

Tools & Systems:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience with Microsoft 365 communication tools including SharePoint, Teams, and Viva Engage (or equivalent platforms).
• Familiarity with email marketing or employee communications platforms (e.g., Beekeeper, Poppulo, Staffbase, or similar).
• Experience with digital signage platforms and/or mobile employee communication tools a plus.

Physical Requirements & Work Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Physical Demands:

This role is primarily sedentary, requiring prolonged periods of sitting and working at a computer. Occasional lifting of up to 10 lbs. may be required. Minimal travel may be needed for site visits or company events.

Work Environment:

• Primary work environment: Office
• Noise level: Quiet to moderate.
• Work schedule: Monday-Friday.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Morgan Properties is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

We are committed to providing reasonable accommodation to qualified individuals with disabilities.

MORGAN PROPERTIES VALUES:

At Morgan Properties, we enhance the lives of our residents by providing exemplary service, a best-in-class living experience, and a place they can truly call HOME. Our ambition is to transform the housing industry and empower individuals to redefine their American Dream. All employees assist in our mission and vision by demonstrating Morgan PRIDE:

• Passion: A desire to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results.

• Respect: We support each other, remaining loyal and honest through adversity and challenges.

• Integrity: A commitment to do right by our employees, residents, and communities.

• Diversity: We embrace and celebrate differences.

• Entrepreneurial Spirit: Driven by innovation and a passion to do what has never been done before.

The Benefits of Employment

• Employee referral payment program
• Educational Enhancement Program
• Tuition Reimbursement
• Medical, Dental, and Vision benefits
• Life/ AD&D Insurance
• Paid Parental Leave
• Long and short term disability
• Retirement Plan - 401(k) Plan
• Volunteer & Community Service Opportunities
• Discount on an apartment at any one of our properties
• Brand new amenity space that includes a full gym/fitness center and golf simulator

Salary range: $65,000-$75,000/yr

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.

Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

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