Administrative Skills, Billing, Business Development, Customer Relations, Customer Support/Service, Customer Training, Detail Oriented, Establish Priorities, Financial Services, Insurance, Interpersonal Skills, Marketing, Organizational Skills, Real Estate, Reimbursement, Sales, Team Player, Time Management, Training/Teaching
- License reimbursement
- Paid Holidays
- Group Life Benefits
- Competitive salary
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
Lindsay Ellis State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a intern with our agency, your attention to detail, dedication to customer relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.
We look forward to incorporating your energy and marketing perspective into our team as we build success together.
RESPONSIBILITIES:
- Assist the business goals of the insurance agency with mutually agreed upon expectations.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Take payments
- Assist with claims when needed
- Shadow agent
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Expressed interest in areas such as Insurance, Financial Services, Real Estate, Marketing, etc.
- Ability to work collaboratively as part of a team, as well as operate independently
- Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships with internal and external parties
- Prioritization, time management, and organizational skills to meet deadlines while maintaining attention to detail
- Have a friendly, personable, and comfortable talking on the phone and in person with customers.
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LIndsay Ellis - State Farm Agent