Billing, Business Development, Communication Skills, Community Support, Customer Experience, Customer Relations, Customer Support/Service, Customer Training, Dental Insurance, Detail Oriented, Health Insurance, Insurance, Multilingual, Problem Solving Skills, Resolve Customer Issues, Revenue Growth, Vision Plan
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Vision insurance
ROLE DESCRIPTION:
As an intern with the Michael S. Stagnitta Agency Inc., you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Bilingual a plus but NOT mandatory
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
BENEFITS:
- Aggressive commission schedule
- Growth potential/Opportunity for advancement within my office
- Growth potential within State Farm
- Valuable career-building experience
- 401k with matching
- Medical insurance
- Dental insurance
- Vision insurance
M
Michael Stagnitta - State Farm Agent