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Intern- Digital Content (Memphis TN)

St. Jude Children's Research Hospital

Memphis, TN

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JOB DETAILS
SALARY
SKILLS
Adobe Product Family, Agile Programming Methodologies, Artificial Intelligence (AI), Best Practices, Cancer, Communication Skills, Content Development, Content Management Systems (CMS), Cross-Functional, Detail Oriented, Digital Asset Management, Digital Media, Editing, English Language, Industry Standards, Journalism, Leadership, Marketing, Mentoring, Multitasking, Nonprofit, Operational Support, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Product Design, Product Development, Quality Assurance, Quality Metrics, Resume Search, Search Engine Optimization (SEO), Team Player, Testing, Usability Engineering, User Experience Design (UXD), User Interface/Experience (UI/UX), Website Management, Writing Skills
LOCATION
Memphis, TN
POSTED
3 days ago
At ALSAC you do more than make a living; you make a difference.

We like people who are different...because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®

Job Description

ALSAC's Internship Program offers an immersive experience where interns dive into our culture, contribute to organizational goals through meaningful projects, and build relationships with team members and senior leadership. Over the course of 10 weeks, interns are paired with a day-to-day manager and given significant assignments, gaining a true understanding of what it means to be part of ALSAC/St. Jude. Recognized as one of the top 100 internship programs in the U.S. in 2022 by WayUp and Yello, our program is designed to be impactful and enriching.

Program Highlights

  • Exclusive Chats with the CEO
  • Hands-On Assignments
  • ALSAC Summer Intern Innovation Project: Throughout the internship, interns will connect with innovators across ALSAC, learning the art of Design Thinking. Working in teams, they will engage in creative sessions and prepare to present their projects to ALSAC's CEO and Executive Leadership Team.
Program Details
  • Start Date: August 24, 2026
  • End Date: December 18, 2026
  • Hours: 20-30 hours per week (Monday-Friday)
  • Pay Rate: $18/hour
  • Work Location: 501 St Jude Place, Memphis TN 38105
Position Overview
The Product Content Intern will support content operations and digital experience initiatives for stjude.org, gaining hands-on experience managing and optimizing website content within Adobe Experience Manager (AEM). Working alongside content strategists, UX designers, product managers, and developers, the intern will help create, update, and maintain digital content that engages key audiences and advances ALSAC's mission.

Key Responsibilities
  • Assist with writing, editing, publishing, and updating website content in AEM.
  • Review content for accuracy, accessibility, brand consistency, and quality standards.
  • Support content audits, governance, tagging, and digital asset management efforts.
  • Assist with content testing, quality assurance, and page validation.
  • Analyze content performance and identify opportunities for optimization.
  • Collaborate with cross-functional teams, including UX, product, analytics, and development partners.
  • Participate in Agile team meetings and contribute to digital experience improvements.
Qualifications

Required
  • Currently pursuing a degree in Communications, English, Journalism, Marketing, Digital Media, UX, Human-Centered Design, or a related field.
  • Strong written and verbal communication skills.
  • Excellent attention to detail and organizational skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Interest in content strategy, digital products, UX writing, and user experience.
Preferred
  • Experience creating digital content through coursework, internships, or personal projects.
  • Familiarity with CMS platforms (AEM preferred), Figma, analytics tools, or AI-assisted content tools.
  • Basic understanding of SEO, accessibility, and usability best practices.
  • Experience collaborating on cross-functional projects.
What You'll Gain
  • Hands-on experience managing enterprise website content and digital assets.
  • Exposure to content strategy, UX writing, SEO, accessibility, and digital product development.
  • Mentorship from content, UX, and product leaders.
  • Experience working in Agile teams and using industry-standard tools.
  • Opportunities to build a portfolio through meaningful, mission-driven work.
Benefits & Perks
The following Benefits & Perks apply toFull-Time Roles Only
We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same.

  • Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
  • 401K Retirement Plan with 7% Employer Contribution
  • Exceptional Paid Time Off
  • Maternity / Paternity Leave
  • Infertility Treatment Program
  • Adoption Assistance
  • Education Assistance
  • Enterprise Learning and Development
  • And more


ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

About the Company

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St. Jude Children's Research Hospital