$82,329.11–$89,511.07 Per Year
Academic Advice, Academic Affairs, Administrative Skills, Alliance/Partner Management, Best Practices, Budget Management, Career Counseling, Career Development, Case Management, Coaching, Communication Skills, Continuous Improvement, Cross-Training, Customer Support/Service, Data Analysis, Documentation, English as a Second Language (ESL/TESL), Entertainment and Media, Faculty Administration, Federal Compliance Regulations, Federal Government, Federal Laws and Regulations, Financial Aid, Financial Management, Follow Through, Foreign Affairs, Higher Education, Leadership, Maintain Compliance, Management Strategy, Marketing, Mentoring, Multilingual, Needs Assessment, Onboarding, Operational Audit, Operational Strategy, Operations Planning, Operations Processes, Organizational Skills, People Management, Performance Analysis, Performance Management, Performance Metrics, Policy Development, Primary School, Problem Solving Skills, Procedure Development, Process Improvement, Process Management, Program Evaluation, Public Administration, Recreation, Registrar, Regulations, Regulatory Compliance, Regulatory Reports, Resource Management, Risk Management, SEVIS, Set Goals, Strategic Planning, Student Exchange Programs, Student Financial Services, Student Services, Succession Planning, Team Player, Time Management
Interim Director, International Student Services
Salary
$82,329.11 - $89,511.07 Annually
Location
Taylorsville Campus, UT
Job Type
Interim Staff
Job Number
202500955
Division
Student Affairs
Opening Date
07/16/2026
Closing Date
Continuous
FLSA
Exempt
- Description
- Benefits
- Questions
Applicants must be authorized to work in the United States.
All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date.
Job Summary
The Director of International Student Services and Compliance (ISS) provides strategic, operational, and compliance leadership for Salt Lake Community Colleges International Student Services department. The Director is responsible for developing and maintaining a responsive, student-centered model of support for international students from inquiry and admission through enrollment, retention, completion, transfer, employment authorization, and post-completion transition.
The Director serves as the Colleges Primary Designated School Official (PDSO) and is responsible for ensuring institutional compliance with applicable federal regulations, SEVIS reporting requirements, institutional authorization standards, and related policies and procedures governing international students.
In addition to compliance oversight, the Director leads the development and implementation of a proactive case management and student success model designed to support international students in navigating academic, personal, financial, cultural, and immigration-related challenges. The Director establishes service standards, develops effective operational workflows, supervises staff, uses data to drive continuous improvement, and collaborates with campus partners to remove barriers and promote student success.
The Director provides leadership, vision, fiscal oversight, and strategic direction for International Student Services, including:
- International admissions support
- International student advising
- SEVIS compliance and reporting
- Orientation and onboarding programs
- Student success and retention initiatives
- International student programming
- Enrollment management activities
- International student outreach and communication
The Director supervises the International Student Services team, including:
- International Admissions Advising
- International Student Advising
- International Student Program Specialists
- SEVIS Coordinator(s)
- Administrative Support Staff
This is an at-will position
Essential Duties & Responsibilities & Knowledge Skills & Abilities
Essential Duties and Responsibilities
Leadership and Department Operations
- Provide strategic leadership and direction for International Student Services in alignment with the Mission, Vision, Values, and Strategic Priorities of Salt Lake Community College.
- Develop annual goals, priorities, assessment plans, and operational strategies for the department.
- Hire, supervise, coach, mentor, and evaluate professional and support staff.
- Establish clear service expectations, workflow processes, accountability measures, and performance standards.
- Develop cross-training and succession planning strategies to ensure continuity of service and compliance.
- Manage departmental budgets, grants, contracts, and resources.
Student Success and Case Management
- Develop, implement, and continuously improve a proactive case management model that supports international student success, retention, completion, transfer, and career readiness.
- Ensure students receive timely, accurate, and culturally responsive support throughout their experience at SLCC.
- Establish and monitor service standards for student responsiveness, issue resolution, follow-up, and communication.
- Coordinate support and intervention efforts for students experiencing academic, financial, personal, employment-related, cultural adjustment, or immigration-related challenges.
- Develop systems to identify student needs, track interventions, monitor outcomes, and ensure appropriate follow-through.
- Partner with campus departments to remove barriers and improve access to student support services.
SEVIS Compliance and Risk Management
- Serve as the Colleges Primary Designated School Official (PDSO).
- Maintain institutional compliance with all applicable federal, state, and regulatory requirements related to international students.
- Oversee SEVIS reporting, monitoring, recordkeeping, and documentation requirements.
- Monitor changes in immigration regulations and ensure timely implementation of required operational changes.
- Develop and maintain policies, procedures, internal controls, training materials, and compliance documentation.
- Ensure audit readiness and accuracy of all compliance-related activities.
- Provide guidance and training to college personnel regarding international student regulations and institutional responsibilities.
Enrollment Management and Student Support
- Collaborate with Enrollment Management, Admissions, Marketing, and Academic Affairs to support international enrollment goals.
- Support international recruitment, application processing, admissions, onboarding, and enrollment efforts.
- Oversee international student orientation and transition programming.
- Develop and implement initiatives that support belonging, cultural adjustment, academic success, leadership development, and career preparation.
- Partner with Career Services and Student Employment to support student understanding of employment authorization options, including CPT and OPT, where applicable.
Collaboration and Partnership Development
- Serve as the primary institutional resource on international student issues.
- Build and maintain collaborative relationships with Admissions, Registrar, Academic Advising, Financial Aid, Student Employment, Payroll, Academic Affairs, Student Affairs, faculty, and external partners.
- Represent the College with federal agencies, government entities, embassies, community organizations, and professional associations.
- Participate on institutional committees and initiatives that impact international students.
Assessment and Continuous Improvement
- Establish performance measures and assessment processes for ISS operations and student outcomes.
- Monitor and analyze data related to enrollment, retention, persistence, completion, service utilization, compliance, and student satisfaction.
- Use data to inform planning, resource allocation, process improvement, and decision-making.
- Regularly evaluate programs and services to ensure effectiveness and alignment with institutional priorities.
Knowledge, Skills, and Abilities
Knowledge:
- Federal regulations governing non-immigrant international students, including SEVIS requirements.
- Student and Exchange Visitor Program (SEVP) regulations and best practices.
- International admissions processes and enrollment management strategies.
- Student success, retention, advising, and case management practices in higher education.
- Principles of organizational leadership, supervision, budget management, and strategic planning.
- Intercultural communication and student development theory.
- Assessment, continuous improvement, and data-informed decision making.
- Professional standards and ethical practices in international education.
Skills:
- Leading and managing professional staff.
- Building collaborative relationships across departments and organizations.
- Managing competing priorities in a complex regulatory environment.
- Developing effective systems, workflows, and operational processes.
- Using data to evaluate performance and improve outcomes.
- Communicating effectively with diverse audiences.
- Navigating complex student situations requiring coordination among multiple stakeholders.
Abilities:
- Interpret and apply complex federal regulations and institutional policies.
- Balance compliance responsibilities with student-centered service.
- Design and implement case management and student support systems.
- Lead organizational change and continuous improvement initiatives.
- Analyze complex issues and make sound decisions.
- Build trust and credibility with students, employees, and external partners.
- Respond effectively to changing regulations, institutional priorities, and student needs.
- Foster an inclusive, welcoming, and supportive environment for students from a variety of backgrounds.
- Communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
- Work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.
Minimum qualifications
- Bachelors degree from an accredited college or university in International Studies, Higher Education, Student Affairs, Intercultural Communication, Counseling, TESOL, Public Administration, or a closely related field.
- Three (3) to six (6) years of progressively responsible professional experience in international student services, international admissions, enrollment management, student success, advising, or a related higher education function.
- Two (2) years of supervisory or leadership experience.
- Demonstrated experience working with F-1 regulations, SEVIS processes, and international student compliance requirements.
- Eligible to serve as a Designated School Official (DSO) and Primary Designated School Official (PDSO) in accordance with federal regulations.
- Must be authorized to work in the United States in accordance with federal requirements governing access to SEVIS.
Preferred Qualifications
- Masters degree in Higher Education, Student Affairs, International Education, Counseling, Public Administration, Intercultural Communication, or a related field.
- Experience serving as a PDSO.
- Experience working at a community college or open-access institution.
- Multilingual proficiency.
- Professional involvement with NAFSA or other international education organizations.
SLCC Information
Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education.
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.
This position is subject to a successful completion of a criminal background check.
https://i.slcc.edu/culture/hr/calc.aspx
01
Are you a current SLCC employee?
02
Do you have a bachelors degree or higher from an accredited college or university in International Studies, Higher Education, Student Affairs, Intercultural Communication, Counseling, TESOL, Public Administration, or a closely related field?
03
Do you have three (3) to six (6) years of progressively responsible professional experience in international student services, international admissions, enrollment management, student success, advising, or a related higher education function?
04
Do you have at least two (2) years of supervisory or leadership experience?
05
Do you have demonstrated experience working with F-1 regulations, SEVIS processes, and international student compliance requirements?
06
Are you eligible to serve as a Designated School Official (DSO) and Primary Designated School Official (PDSO) in accordance with federal regulations?
07
Are you authorized to work in the United States in accordance with federal requirements governing access to SEVIS?
Required Question
Employer Salt Lake Community College (UT)
Address 4600 South Redwood Road
Salt Lake City, Utah, 84123