Interim Associate Chief Information Officer (CIO)

Confidential

New Haven, CT

JOB DETAILS
SKILLS
Cloud Computing, Coaching, Communication Skills, Customer Support/Service, Incident Management, Leadership, Network Operations Center, Operational Audit, Process Development, Visible Analyst
LOCATION
New Haven, CT
POSTED
1 day ago

Interim Associate Chief Information Officer (CIO)About the CompanyTop-tier organization in the consumer services industryIndustryConsumer ServicesTypePrivately HeldAbout the RoleThe Company is seeking an Interim Associate CIO to take on a critical infrastructure leadership role. The successful candidate will have direct authority over core infrastructure teams, including networking, servers, cloud, and data center operations. This hands-on position involves leading and coaching other leaders, acting as a trusted advisor to the CIO, and being highly visible in assessing the operational state of the environment. The Interim Associate CIO will be responsible for reviewing incidents and failures to identify process and control gaps, as well as the cultural and behavioral drivers behind them. The ultimate goal is to stabilize operations, restore consistent patterns, and prepare the organization for a smooth transition back to permanent leadership.Applicants must have a minimum of 10 years' of infrastructure leadership experience, with a background that includes time at the Senior Director, VP, or CIO level, and direct ownership of enterprise IT operations. Experience in leading large infrastructure organizations and a proven track record in operational stabilization and incident management are essential. The role requires excellent communication skills, the ability to assess and advise on changes, and a focus on reinforcing operational discipline. The Interim Associate CIO will be expected to set clear expectations around accountability, decision-making, and execution, while refining processes to ensure they are practical and effective.Hiring Manager TitleCIOTravel PercentLess than 10%FunctionsInformation TechnologyOperations

About the Company

C

Confidential

American Equity Mortgage, Inc., is one of the nation’s leading mortgage lenders with a proven history of success. For 20 years we have held integrity, leadership, strength and stability making us highly respected in the industry, as well as throughout the communities we serve. We are committed to our customers by specializing in helping people save money through mortgage refinancing, debt consolidation, and home purchase loans. Our employees are continually growing with our ongoing, coaching culture, training and support along with upward mobility promoting from within our organization. Our commitment to helping others carries into social responsibility to support, assist and empower communities with our private foundation known as AEM Cares, along with our corporate giving program to help and enable charitable causes nationwide reach their goals.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Financial Services
WEBSITE
https://www.americanequity.com