Interface Engineer

Job Summary

The Interface Engineer is responsible for designing, implementing, and maintaining complex healthcare data interfaces between the TruBridge platform and external reference laboratory systems. This role ensures accurate, secure, and reliable exchange of laboratory data using HL7 v2 standards while supporting interoperability, regulatory compliance, and clinical workflows. The Interface Engineer collaborates with internal technical teams, clinical laboratory stakeholders, and external vendors to successfully deliver interface implementations and support ongoing operations.

Key Responsibilities

Discrete Responsibilities:

• Design, implement, and maintain complex bidirectional HL7 v2 interfaces between the TruBridge platform and reference laboratory vendors including LabCorp, Quest Diagnostics, ARUP Laboratories, Clinical Pathology Laboratories (CPL), and American Esoteric Laboratories (AEL).
• Configure and maintain interface mappings including normalization of reference laboratory test codes, LOINC, SNOMED-CT, and performing laboratory identifiers to local LIS dictionaries.
• Coordinate connectivity testing, certification processes, and onboarding activities with laboratory IT teams and external vendors.
• Troubleshoot and resolve implementation issues related to reference laboratory integrations including message failures, duplicate results, and delayed reporting.

Shared Responsibilities:

• Perform unit, integration, and end-to-end interface testing and assist in developing test plans.
• Collaborate with clinical laboratory staff, IT teams, and vendor partners to gather requirements and define laboratory workflow processes.
• Provide go-live support and assist with post-implementation stabilization.
• Document interface specifications, mapping tables, configuration details, and support procedures for knowledge transfer and regulatory audits.
• Ensure all interface implementations comply with HIPAA, 21 CFR Part 11, and ONC interoperability requirements.

Key Success Metrics

• Successful on-time delivery of interface implementations.
• Accurate and reliable data exchange between TruBridge and external laboratory systems.
• Minimal interface downtime and rapid resolution of integration issues.
• Compliance with healthcare interoperability and regulatory standards.

Decision Ownership

• Owns Decisions: • Technical interface design • Interface configuration and mapping logic • Troubleshooting approaches and resolution strategies
• Influences Decisions: • Implementation timelines • Interface specification updates • Clinical laboratory workflows
• Is Consulted On: • Impact of EHR upgrades on existing interfaces • Vendor-provided technical specification validation • Client reference laboratory changes affecting integrations

Required Qualifications

• Experience designing and supporting healthcare interfaces using HL7 v2 messaging standards.
• Strong understanding of laboratory workflows and LIS/EHR integrations.
• Experience mapping healthcare coding standards including LOINC and SNOMED-CT.
• Experience troubleshooting healthcare interface message issues and data discrepancies.
• Ability to work with cross-functional teams including clinical staff, IT teams, and external vendors.

Preferred Qualifications

• Experience integrating with reference laboratory vendors such as LabCorp, Quest Diagnostics, ARUP, CPL, or AEL.
• Familiarity with healthcare interoperability standards and regulatory requirements.
• Experience with interface engines and integration platforms.
• Knowledge of healthcare compliance standards including HIPAA, ONC interoperability, and 21 CFR Part 11.

Core Competencies

• Healthcare interoperability and integration
• HL7 interface design and implementation
• Technical troubleshooting and root cause analysis
• Clinical workflow understanding
• Cross-team collaboration and communication