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Integrations Consultant Lead

FedExGround

Memphis, TN

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Amazon Web Services (AWS), Analysis Skills, Application Programming Interface (API), Communication Skills, Consulting, Financial Services, GraphQL, Identify Issues, Integration Testing, JSON, Java, JavaScript, Leadership, Mentoring, Microsoft Windows Azure, NetSuite, OAuth, Operational Audit, Operational Communications, Operations Management, Operations Planning, Operations Processes, Process Improvement, Project Planning, Project/Program Management, REST (Representational State Transfer), Schedule Development, Scripting (Scripting Languages), Security Protocols, ServiceNow, Technical Support, Technical Writing, Testing, Work From Home, XML (EXtensible Markup Language)
LOCATION
Memphis, TN
POSTED
9 days ago
To provide leadership for development and administration of operational planning processes to meet service level and financial performance objectives. Work with various business leaders on projects helping to drive continuous process optimization. Have ability to effectively communicate overall project plan and scope in order to keep client updated. Overall provide reviews and identify any potential project risks.Act as the technical liaison and project manager across all integrationactivities throughout the implementation/integration to launchProvide technical development support and guidance to the client during thedevelopment, testing and pre-launch project phasesManage projects and project tasks within a project management platformDevelop product knowledge/expertise to enhance onboard processes anddevelop project templatesMaintain client-specific technical requirements for building a solutioncustomized for merchants we serveProvide mentoring/guidance and support to team membersImplement and document work process optimizationSkill/AbilitiesProficiency in designing, developing, and consuming RESTful and GraphQL APIsUnderstanding of API security protocols such as OAuth, JWT, and HMACCommand of Java and/or JavaScript for custom scripts and transformation logicAbility to map and convert data between JSON, XML, CSV, and EDIFamiliarity with AWS, Azure, or GCPExperience integrating with platforms like Shopify, ServiceNow, NetSuite, and SalesforceExperience writing technical documentation and integration guidesStrong systems, organizational, analytical, and communication skills.Resource scheduling, intra-day coordination, communication, and operational analysis.Manage multiple customer integration project plans using a project management applicationReading and troubleshooting APIsOrganizing and leading client testing sessionsTriaging client integration issuesExperience using an IPaaS solutionMinimum QualificationsBachelor’s Degree/equivalent with five to seven (5 – 7) years of experience. Knowledge of customerservice operations, project management and troubleshooting customer’s reported technical issues while integrating.This position is eligible for remote work and may be located anywhere within the United States excluding AK, HI and U.S. territories, however if you live within the 50 miles radius of a campus you will be required to work at a FedEx campus location several times per week.Preferred Qualifications: Pay Transparency: Pay: Additional Details: USA: $6,168.90/mo - $13,571.58/mo, CO: $6,168.90/mo - $13,006.09/mo, CA: $6,511.62/mo - $10,898.39/mo, NJ: $6,511.62/mo - $10,418.59/mo, OH & VT: $6,511.62/mo - $10,744.16/mo, MN: $6,511.62/mo - $12,440.61/mo, IL & NV: $6,511.62/mo - $13,006.09/mo, MD, NY & WA: $6,511.62/mo - $13,571.58/mo, MA: $6,854.33/mo - $13,571.58/mo, RI: $7,539.76/mo - $12,440.61/mo, CT: $7,539.76/mo - $13,006.09/mo, DC & HI: $7,882.48/mo - $13,006.09/mo, NYC: $7,882.48/mo - $13,571.58/moFedEx Dataworks is an Equal Opportunity Employer including, Vets/Disability.Know Your RightsPay TransparencyDataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.fedex.com.

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FedExGround