Job Title: Integration Manager
Location: Onsite
Functional Area: Operations
FLSA Status: Exempt
Revised Date: 04 / 22/ 2026
Position Summary
The Integration Manager is responsible for leading and overseeing all integration operations within the warehouse environment, ensuring accurate, timely, and quality-driven execution of customer projects. This role manages a team of approximately 20 direct reports and serves as a key operational link between Project Managers (PMs), Project Coordinators (PCs), warehouse shipping and receiving, and customer-facing teams. The Integration Manager is accountable for workflow coordination, team performance, and alignment of integration activities with project timelines and customer expectations.
Key Responsibilities
Lead, manage, and develop a team of 20 integration technicians and leads, ensuring clear expectations, accountability, and performance standards
Oversee daily integration operations, including staging, configuration, testing, and preparation of customer equipment
Coordinate closely with Project Managers and Project Coordinators to align integration schedules with project timelines and priorities
Partner with shipping and receiving teams to ensure accurate inventory flow, material readiness, and timely outbound shipments
Serve as a point of escalation for integration-related issues impacting quality, timelines, or customer deliverables
Ensure all integration processes follow standardized procedures, quality controls, and documentation requirements
Monitor workload distribution and staffing needs to maintain productivity and meet operational demands
Drive continuous improvement initiatives focused on efficiency, accuracy, and throughput within the integration function
Maintain visibility into project status and provide regular updates to operations leadership and cross-functional partners
Support customer interface needs by ensuring deliverables meet specifications and quality expectations
Collaborate with leadership to forecast labor needs, plan capacity, and support business growth
Ensure compliance with company policies, safety standards, and operational procedures
Supervisory Responsibilities
Directly supervises approximately 20 integration team members
Provides coaching, performance feedback, and development planning
Responsible for hiring, onboarding, performance management, and corrective action as needed
Qualifications
Bachelor’s degree in Business, Operations, Supply Chain, or a related field preferred; equivalent experience considered
5+ years of experience in warehouse operations, integration, manufacturing, or related operational environment
3+ years of experience in a leadership or people management role
Demonstrated ability to manage large teams and coordinate cross-functional workflows
Experience working with project-based operations and customer deliverables
Knowledge, Skills, and Abilities
Strong leadership and people management skills with the ability to drive accountability and performance
Ability to coordinate complex workflows across multiple functions including project management and warehouse operations
Strong organizational and prioritization skills in a fast-paced environment
Effective communication skills with the ability to engage across all levels of the organization
Problem-solving mindset with a focus on operational efficiency and continuous improvement
Working knowledge of inventory systems, warehouse processes, and integration or configuration activities
Ability to balance operational execution with strategic planning
Salary - 71K-85K
#DHIR26