Integrated Payment Consultant

Integrated Payment ConsultantAs an Integrated Payment Consultant, you are a critical part in fulfilling our mission to help small business owners and software partners make smarter business decisions through our world-class platform, award-winning customer service, and transparent easy-to-understand pricing.Your responsibilities include:Understand general operations around the merchants industry and how they're currently processing.Prescribe solutions based on Stax's offerings and the prospects needs while navigating through our systems efficiently.Work with our top partners and large enterprise deals.Educate, consult, and navigate business owners (merchants) toward the Stax solution.Respond immediately to inbound calls and inquiries regarding Stax.Have a keen understanding of the payment processing industry and specific software solutions.Maintain follow-up tasks and stay on top of all active contacts and opportunities.Navigate the sales cycle from discovery call to close.Source new contacts and opportunities from areas outside of marketing leads; adopt a hunter mentality.Keep up with industry trends, competitive landscape and specific verticals that can benefit from Stax's solution.Collaborate with Growth Management, Customer Success, and Underwriting teams to ensure a positive customer journey.Navigate internal systems including HubSpot.Perform other duties as assigned.Knowledge AreasPayment processing industry.Software of specific SaaS partners.Stax solution set and offerings.Underwriting process.Processing statements.CRM operations and task management.Qualifications2-5 years of consultative sales experience selling a technical solution with a 30-45 day sales cycle.Collaborative attitude with a focus on We and not on Me.Innate curiosity; able to ask the right questions to understand the merchant's business, pain points, existing infrastructure, and needs.Highly empathetic; champion of both Stax and the Merchant.Strong attention to detail, work ethic, and communication skills.Strong interdepartmental relationships; ability to collaborate within Sales, Underwriting, and Customer Success.Ability to work under pressure in a fast-paced environment with aggressive company and individual goals.Knowledge and proficiency with CRM systems, preferably Salesforce and/or HubSpot.Effective use of Google Apps Gmail Google Calendar Google Drive Google Docs Google Sheets.Solution-oriented with ability to think strategically and creatively in decision-making.Coachable and able to take direction and feedback well, yet forward-thinking to challenge the status quo.Experience/desire to contribute to broader organizational goals beyond immediate job description.Culture fit: positive, optimistic, ambitious, proactive, honest, charismatic, well-rounded, articulate, autonomous, innovative, with an insatiable appetite for success and snacks.#J-18808-Ljbffr