HealthRIGHT 360 gives hope builds health and changes lives for people in need by providing comprehensive integrated compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. HealthRIGHT360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders.
Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive services, and build a foundation for lasting recovery. Residential programs run 24/7 and include individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, medication support services, and crisis intervention.
Benefits and Perks HR360 offers a robust benefits package including: • PTO • 15 paid holidays • Commuter benefits • Retirement plans • More
Employees qualify for public loan forgiveness programs. Training and professional development opportunities are also available. Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.
JOB SUMMARY HealthRIGHT360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system.
By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
The Intake Supervisor II Supervises staff to ensure the provision of quality client care and effective team performance to meet agency goals, in accordance with HealthRIGHT360s philosophy, goals, policies, and vision.
Key Responsibilities People Management • Interview, select, hire, and terminate clinical staff employees in collaboration with Human Resources. • Ensure that all direct reports follow HealthRIGHT360s policies, procedures, position expectations, performance goals, and contractual requirements. • Provide ongoing feedback, coaching, support, and conduct formal performance evaluations in a timely manner. • Identify direct reports strengths and weaknesses and strive to develop each team member to their fullest potential. • Deliver and arrange training and resources to ensure that direct reports are successful in their roles. • Ensure proper coverage of the program by creating work schedules and approving time away from work. • Deliver all communications necessary to all team members to remain current with HealthRIGHT360s policies and procedures and to inform them of quality-of-care concerns. • Lead weekly staff meetings to discuss program updates, issues, policies, and procedures.
Direct Service • Act as the main point of contact for applicants, answering questions, providing information, providing referrals, and offering support throughout the admissions process. • Conduct initial assessments to determine the suitability of applicants for the program or services offered. • Maintain accurate and up-to-date records of all applicants, ensuring that all relevant documentation is properly stored and accessible. • Provide individual and group services. • Work with clients to develop client-centered treatment plans. • Monitor treatment progress and update the treatment plan as needed. • Provide thoughtful discharge planning to ensure the clients safe transition. • Provide crisis assessment and intervention as needed. • Perform all other Intake Coordinator duties to ensure smooth operations within the program.
Treatment Oversight • Provide administrative oversight of the intake department. • Ensure that clinical staff provide evidence-based, strength-based, trauma-informed, client-centered, and culturally competent services in an ethical and legal manner, within the scope of practice and in accordance with program requirements, HealthRIGHT360s policies and procedures, and all other regulatory requirements. • Implement and maintain treatment plans. • Ensure that staff submit documentation in a timely manner and in accordance with program requirements and HealthRIGHT360s policies and procedures to satisfy internal and external evaluating requirements. • Review clinical documentation, make revisions as needed, and provide co-signature as applicable. • Identify barriers within the department and communicate with the supervisor. • Facilitate and assist with client case conferences as applicable. • Ensure that the team communicates and collaborates with all members of the behavioral health team and other personnel to ensure service continuity. • Ensure that the team is maintaining productivity and contract utilization.
Administration and Other Duties • Maintain and monitor program presence in the community through site visits to community partners and participation in community events. • Ensure outreach strategies and materials are effective by working collaboratively with the supervisor. • Ensure that at least 95% of utilization targets are met. • Develop and maintain good relations with contractors and other collaborators to ensure program continuation. • Ensure compliance with programmatic and project contractual requirements. • Provide back-up coverage for other supervisors and managers as needed and as assigned to ensure that program requirements are met. • Facilitate meetings and development opportunities for staff. • Complete all assigned training in a timely manner. • Read and respond to emails as appropriate. • Perform other duties as assigned.
QUALIFICATIONS Education • Masters degree in Psychology, Counseling, Social Work, Marriage and Family Therapy, or related field from an accredited graduate school.
Certification or Licensure • Valid registration or licensure from the California Board of Behavioral Sciences as an AMFT, APCC, ASW, LMFT, LPCC, LCSW.
Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
Valid California Drivers License and access to registered and insured transportation.
Experience • At least three years of management or supervision experience with clinical staff in comparable agencies with similar clients. • Intake or admission experience. • Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders.
Must complete background check and livescan clearance.
We will consider qualified applicants with arrest and conviction records.