Status: Full-Time Hourly FLSA Classification: Non-Exempt
Summary of the Position:
The Intake Specialist plays a vital role in initiating and completing the intake process for Children and Youth referred to the program. This includes collecting, organizing, and verifying required documentation and information, ensuring timely processing of referrals, and accurately entering participant data. The Intake Specialist works closely with families, CYS Caseworkers, and program staff to connect youth to appropriate services and supports.
Using a strength-based, youth-centered approach, the Intake Specialist builds rapport with participants and families while in their homes and communities, promotes engagement, and supports positive outcomes. The role also includes administering assessments, conducting entry and discharge surveys, supporting outcome tracking, and assisting in facilitating mandatory program classes. Additionally, the Intake Specialist helps train new staff on system processes, contributes to polished and professional agency representation, and ensures effective communication with referring authorities and stakeholders.
Qualifications/Requirements:
• Bachelors Degree in Social Work, Human Services, or related field is preferred. • 1-2 years of experience in program intake, case management, or administrative support in a human services setting. • Experience in child welfare, case management intake, or placement services is strongly preferred. • Strong communication and organizational skills. • Proficient in Microsoft Office Suite. • Knowledge or experience using electronic health record (EHR) systems is a plus.
Position Requirements:
• Reliable transportation, valid drivers license, and current auto insurance coverage. • Transportation of participants to court hearings, job interviews, and doctors appointments. • Bilingual (Spanish speaking) is a plus.
Benefits Available:
• Medical/Prescription • Dental • Vision • Short Term Disability • UNUM Supplemental Insurance • Employee Assistance Program • Pet Insurance • Paid time off • Holiday Pay • 403(b) Retirement Savings Plan • Weekly Pay • Direct Deposit
Youth Advocate Programs, Inc. is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.
YAP is a nationally recognized, nonprofit organization exclusively committed to the provision of community-based alternatives to out-of-home care through direct service, advocacy and policy change.
Since our founding in 1975, our expertise and passion have been in serving deep-end, multi-need and cross-system youth and families, though we have success across a continuum of needs and challenges. We provide safe, cost-effective services to youth and families involved in numerous systems, including the Child Welfare, Juvenile Justice, Behavioral Health, Developmental Disabilities, Education and Adult Systems.
We serve over 13,000 families a year in more than 100 programs across 21 states and the District of Columbia in rural, suburban and urban areas including 25 major metro areas. Since our beginning in 1975, 100% of our programming occurs in the home communities of the people we serve.