Benefits include 401(k), dental and health insurance, paid time off, training, and opportunities for advancement.
The organization specializes in substance abuse treatment, offering residential, outpatient, and therapy services, focusing on underlying causes of addiction and mental health disorders.
The Treatment Intake Specialist Manager oversees the intake department, manages staff, trains new team members, monitors performance, and ensures proper payor mix. They also handle inbound/outbound calls, assess callers' needs compassionately, input data into CRM, and follow up with previous contacts. The role involves supporting the department and acting as a liaison with leadership.
Qualifications include knowledge of substance abuse recovery, experience in social services or related fields, proficiency with Google Suites, and excellent communication skills. Call center or sales experience is a plus, with a preference for a high school diploma or GED.