Blackstone Talent Group, an award-winning technology consulting and talent agency, is seeking an IT Business Support Analyst for our client.The IT Business Support Analyst will provide technical and operational support for business system, application, and hardware requests. This role ensures that requests are triaged accurately and in a timely manner, understanding the nature of the requests and their overall impact on enterprise architecture.Responsibilities Report to the Senior Manager, Enterprise Architecture Systems, and work closely to provide insights and feedback on requests and their potential business impact.Collaborate with a cross-functional team to support review requests and Q&A, setting meetings when necessary.Assist with high‑level system and data architectural diagrams as needed.Help in additional areas as required.Qualifications Knowledge of enterprise applications and IT support processes.Strong technical knowledge and analytical skills.Effective communication and team orientation.Familiarity with ServiceNow, Microsoft Visio, and Smartsheet is a plus.Hard Skills Microsoft SuiteTeam playerStrong communication skillsCross‑functional coordinationApplication portfolio managementEOE of Minorities/Females/Veterans/Disabilities#J-18808-Ljbffr