Analysis Skills, Case Management, Communication Skills, Copying Machines, Crisis Management, Cross-Functional, Customer Support/Service, Detail Oriented, Disability Insurance, Documentation, Driver's License, Employee Assistance Plan, Establish Priorities, Fax Machines, Informed Consent, Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Life Insurance, Military, Organizational Skills, Presentation/Verbal Skills, Printers, Psychology, Social Work, Sociology, Team Player, Telehealth, Telephone Skills, Willing to Travel, Writing Skills
SUMMARY
The Intake Coordinator is part of a multidisciplinary clinical team, conducting phone and face-to-face screenings and intakes on-site, off-site, and via telehealth for veterans, guardsman, active-duty, and their families. The Intake Coordinator will work with the team for case assignments, consultations, and care coordination.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Conducts initial intake assessments with clients.
- Provides support to clients with completing initial consent forms and releases as required
- Provides warm hand-offs for clients needing external referrals
- Coordinates case assignments with multi-disciplinary team
- Thoroughly and efficiently completes documentation within required timeline of 48 hours of intervention/communication
- Collaborates with clinical team and participates in multidisciplinary team meetings
- Provides crisis management support to clients and the team as needed
- Provides services in-person and via telehealth platform, as required
- Performs other duties as required
QUALIFICATIONS
Master's degree in social work, Sociology, Psychology or related field is required; Oklahoma Licensure or Candidate for Licensure for one of the following is preferred:
Licensed Professional Counselor (LPC)
Licensed Marriage and Family Therapist (LMFT)
Licensed Clinical Social Worker (LCSW)
Licensed Alcohol and Drug Counselor (LADC/MH)
At least one year of experience providing intake coordination and/or case management services; experience working with a military or veteran population is preferred
Knowledge of military connected and veterans service organizations and resources
Ability to think analytically and evaluate the impact of case assignments
Excellent written and oral communication skills
Highly organized, detail oriented, and reliable
Works effectively in and contributes to a healthy team environment
Proficient in use of technology to perform duties
Displays appropriate understanding of and adherence to policies and procedures and organizational hierarchy
Ability to set priorities and evaluate and create solutions to work related problems
Must have a valid driver's licenses and reliable transportation
PHYSICAL REQUIREMENTS
- Must have the ability to stand or sit for long periods of time
- Must have the ability to lift, push, or pull a minimum of 25 pounds
- Ability to travel approximately 750% of the time
- Ability to use telephone, PC, fax machine, copy machine, and printer
HOW WE TAKE CARE OF YOU!
- We pay a generous portion of your Health Insurance
- Low-cost Dental and Vision Insurance
- Retirement Plan with employer contributions equal to 5% of annual salary
- Student Loan Repayment Options
- No Cost Employee Assistance Plan
- 3 Weeks Paid Time-Off (increases annually between years 2-10)
- 9 Paid Holidays
- 1 Floating Holiday to use at your discretion.
- 4 Rest and Relaxation Days
- 3 days of Education Leave
- 4 hours of Volunteer Leave
- Eligible for Pay Increases and Bonuses Annually
- Employer Paid Long-Term Disability and Life Insurance
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.
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OKLAHOMA MENTAL HEALTH COUNCIL, THE