The Insurance Verification Specialist is responsible for ensuring accurate patient demographic and insurance information is reported in each claim.
This role begins as an in-office position and is eligible for hybrid or fully remote work following the successful completion of a 90-day onboarding period.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Request hospital face sheet/demographics to obtain payer/demographic information
· Verify payer information and select/add appropriate payer information on all transports
· Check appropriate insurance websites and/or contact the patient on all private pay accounts prior to billing
· Review PCR or face sheets for missing insurance and other pertinent information in relation to billing
· Work and resolve any claim for which a denial was received
· Follow up on rejected claims
· Work returned mail
· Other job-related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
· Strong computer skills with the ability to research and verify information
· Problem solving mindset
· Well organized and detail oriented
· Professional phone skills
· Ability to handle multiple tasks and to prioritize their importance
· Maintain any certification applicable to job functions
EDUCATION AND EXPERIENCE REQUIRED
· High School diploma or GED
· Minimum of one year of experience in insurance verification or related billing role.
· Minimum of one year of experience in data entry or administrative work within a healthcare or billing environment.
Emergicon requires satisfactory pre-employment background check and drug screen.