Job PurposeThe Insurance Verification Representative is responsible for obtaining and providing accurate and complete data input for insurance verifications in clients host systems.Duties and ResponsibilitiesUtilize payer web portals to obtain patients current insurance information and update the information in the client systemVerify insurance information against patient’s insurance cards scanned in client system and ensure the correct and most up to date information is on the patient’s accountOnce updates are entered in client system, follow procedure on filing the claimsComment all actions taken in internal and client host systemWork independently from assigned work queuesMeets and maintains daily productivity/quality standards established in departmental policies Adheres to the policies and procedures established for the client/team Communicate effectively with leadershipMaintain a professional attitude Other duties as assigned by the management team Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standardsUnderstand and comply with Information Security and HIPAA policies and procedures at all times Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties QualificationsHigh school diploma or equivalent requiredInsurance Verification knowledge helpfulExperience with practice management software: GE Centricity, EPIC PB, Cerner, Allscripts preferred Knowledge of individual payor websites, including eviCore, Navinet and NovitasphereAbility to work well individually and in a team environmentStrong organizational and task prioritization skillsProficiency in Microsoft Office Suite. Must have basic Excel skillset Strong communication skills/oral and written Strong organizational skills Strong interpersonal skills, ability to communicate well at all levels of the organization Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses High level of integrity and dependability with a strong sense of urgency and results oriented Excellent written and verbal communication skills required Gracious and welcoming personality for customer service interaction Working ConditionsMust possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes. Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.Work Environment: The noise level in the work environment is usually minimal.Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.