Maple Lawn Surgery Center is seeking a Full Time Front Desk/Insurance Verification Clerk!
Front Desk/Insurance Verification Clerk at Maple Lawn Surgery Center
Verify insurance benefits and determine estimated amount due based on Insurance Contract and procedure(s) being performed. This role requires full‑time, on‑site presence. Candidates must be available to start work at 5:30 a.m.
Essential Functions and Responsibilities:
- Review Patient information and procedure(s) being performed.
- Identify any needed implants
- Verify insurance benefits by reviewing patient benefits with payer via phone or on-line.
- Determine estimated amount.
- Post all insurance and billing comments.
- Enter all information onto the Insurance Verification Sheet (USPI Form)
- Contact patients regarding money due prior to date of surgery.
- Attempt to pre-collect from patient.
- Verify is pre-auth or precertification is needed and obtain.
- Reconcile each day to ensure you have verified all patients.
- Responsible for patient satisfaction daily as it relates to patient surveys and overall satisfaction with interactions.
- Let BOM know of any discrepancies, difficult patients or patients noting unwillingness to pay before or at time of surgery.
Qualifications:
- Minimum 2 years of experience in insurance verification.
- High school graduate or equivalent
- Excellent communication skills and the ability to communicate with patients over the phone and in person
- Medical Terminology experience preferred
- Forty-five (45) wpm typing skills required.
- Must have the skills necessary to operate the office equipment required to fulfill job duties.
- Familiar with patient accounting software, especially AdvantX.
- Knowledge of Internet Explorer, Microsoft Excel, Microsoft Word, and Outlook.
- Ability to read and understand insurance explanations of benefits and managed care contracts
- Longevity in past roles
Pay Range: $23/hr. to $25/hr. (Wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.)
Benefits
USPI offers the following benefits, subject to employment status:
- Medical, dental, vision, disability, and life insurance
- Paid time off
- 401k retirement plan
- Paid holidays
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
Who We Are
At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.
USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.
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United Surgical Partners International
Strength in Numbers
United Surgical Partners International (USPI) and Tenet have combined forces to create the nation’s largest ambulatory surgery provider. Our combined network of exceptional surgical and imaging facilities includes approximately 20 imaging centers, and over 265 short-stay surgical facilities. Together, our partnerships include 50 health systems and more than 4,000 physicians.
Nationwide Experience
Our partners deliver high quality ambulatory solutions in safe, efficient and caring USPI facilities in communities of every size across 29 states. Our physician partners are focused on providing quality patient care, in part because they are invested in their USPI facility. We provide the infrastructure and support they need to perform their best. This is one of the advantages of partnering with USPI.
Quality Patient Services
We share a vision with our physician and health system partners. Our goal is to provide the quality of healthcare services we would insist upon for our own families. Since our founding in 1998, this goal has helped us grow exponentially. Today, our strategic joint venture with Tenet establishes USPI as one of the nation's leading providers of ambulatory solutions.
Operating Excellence
Our size and experience in developing and operating ambulatory facilities and strategic vision allow our facilities to achieve both high patient satisfaction and solid financial results. Moreover, because we engage physicians in the governance and growth of the facility, we also achieve excellent clinical outcomes.