Billing, Communication Skills, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Detail Oriented, Documentation, Insurance, Organizational Skills, Regulatory Compliance, Sales, Track Customer Issues
Boulevard Insurance Agency is looking for a friendly, detail-oriented Insurance Service Representative to join our team! This role is ideal for someone who enjoys helping clients, thrives in a structured environment, and wants to be part of a growing agency.
Position Details
- Schedule: Full-time, Monday–Friday
- Work Environment: Primarily in-office with the potential for a hybrid schedule after training
- Location: Chandler, AZ
- License Required: Active Arizona Property & Casualty license
What You’ll Do
- Assist clients with policy changes, billing questions, documentation, and general account servicing
- Process endorsements, cancellations, reinstatements, and claims-related updates
- Provide exceptional customer service in person, by phone, and via email
- Support agents with follow-ups, retention initiatives, and client communication
- Maintain accurate customer records and uphold Allstate compliance standards
- Opportunity to assist with sales-related tasks; sales interest or experience is a plus
What We’re Looking For
- Active AZ P&C license — required
- Prior insurance customer service or agency experience is strongly preferred
- Strong communication skills and a friendly, professional demeanor
- Reliable, organized, and comfortable working in a fast-paced environment
- Tech-savvy and able to learn new systems quickly
- Interest in sales or prior sales experience is a bonus
What We Offer
- Competitive pay
- Hybrid schedule eligibility after training milestones
- A supportive team environment with growth opportunities
- Paid training and ongoing professional development
- Opportunity to build long-term client relationships with a respected Allstate agency
Flexible work from home options available.
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BOULEVARD INSURANCE AGENCY LLC