Auto Insurance, Call Volume, Campaigns, Coaching, Communication Skills, Continuous Improvement, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer Training, Health Insurance, Insurance, Insurance Sales, Interpersonal Skills, Life Insurance, Multitasking, Needs Assessment, Norton Ghost, Organizational Skills, Performance Metrics, Risk, Sales, Sales Communications, Sales Pipeline, Sales Presentation, Sales Prospecting, Scripting (Scripting Languages)
Position Overview
The Benjamin Smith Agency is seeking highly motivated, competitive, and growth-oriented individuals to join our team as Insurance Producers. This is a fast-paced, sales-driven role focused on generating new business, building client relationships, and helping customers protect what matters most through personalized insurance solutions.
Our Producers are expected to operate with urgency, professionalism, accountability, and a strong commitment to continuous improvement. This position is ideal for individuals who are coachable, resilient, confident in communication, and motivated by performance-based compensation and career growth opportunities.
Salary Range: $50000.00 - $80000.00 per year
BenefitsAnnual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Responsibilities
Core Responsibilities
Sales & Production
- Generate new business through outbound prospecting, lead follow-up, referrals, networking, and inbound opportunities
- Conduct high-volume outbound calling and consistent follow-up activity daily
- Quote, present, and close personal lines insurance products including Auto, Home, Renters, Umbrella, and Life Insurance
- Build bundled household accounts to maximize protection and client value
- Maintain strong closing ratios while consistently hitting daily and monthly performance metrics
- Execute agency sales scripts and processes with consistency and professionalism
Customer Relationship Management
- Build rapport and trust with prospects and clients
- Identify customer needs through effective discovery conversations
- Educate clients on coverages, discounts, and risk protection options
- Maintain accurate and detailed notes within CRM systems
- Provide excellent customer experience throughout the sales process
Pipeline & Follow-Up Management
- Work assigned leads daily through CRM's, dialing campaigns, referrals, and recommendation lists
- Complete all follow-up tasks and maintain organized pipeline management
- Re-engage quoted prospects and ghost quotes to maximize closing opportunities
- Follow agency follow-up procedures and communication standards
Professional Development
- Participate in daily KPI meetings, role-play sessions, coaching, and ongoing training
- Continuously improve objection handling, sales presentation, and communication skills
- Remain coachable and adaptable to agency expectations and sales processes
- Demonstrate a growth mindset and strong personal accountability
Requirements
Qualifications
Required
- Strong communication and interpersonal skills
- Competitive mindset with a desire to win and grow
- Ability to multitask and work in a fast-paced environment
- High level of personal accountability and professionalism
- Coachable attitude and willingness to follow proven systems
- Basic computer and organizational skills
Preferred
- Previous sales experience
- Insurance experience
- Property & Casualty License (or willingness to obtain within agency timelines)
- Experience with CRM systems and outbound sales environments
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Benjamin Smith-Farmers Insurance Agency