Claims Processing, Cold Calling Skills, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Support/Service, Documentation, Exceeded Sales Goal, Finance, Financial Services, High School Diploma, Industry/Trade Analysis, Insurance, Insurance Regulations, Insurance Sales, Interpersonal Skills, Lead Generation, Microsoft Office, Needs Assessment, Negotiation Skills, Record Keeping, Regulatory Requirements, Sales, Sales Prospecting, State Laws and Regulations, Training/Teaching, Underwriting