Billing, Communication Skills, Customer Relations, Customer Support/Service, Identify Issues, Insurance, Insurance Sales, Multitasking, Organizational Skills, Professional License, Property and Casualty Insurance, Resolve Customer Issues, Sales, Sales Prospecting
- 401(k) matching
- Competitive salary
- Paid time off
Hybrid Insurance Sales & Service Specialist
Allstate Insurance Agency – Cerritos, CA
Top 3% of Allstate Agencies Nationwide
Full-Time | Competitive Hourly Pay + Uncapped Commission
Are you someone who enjoys helping people while also being rewarded for achieving results?
Our award-winning Allstate Insurance Agency in Cerritos has proudly served the community for over 37 years and was recently recognized as one of the Top 3% of Allstate agencies nationwide. We are growing and looking for a motivated professional who enjoys working with clients, solving problems, and identifying opportunities to help customers better protect what matters most.
This hybrid role combines customer service and sales, making it an excellent opportunity for someone who enjoys building relationships while also being rewarded for performance.
You’ll work with both existing customers and prospective clients, providing excellent service while identifying opportunities to improve coverage and strengthen client relationships.
What You’ll Do
• Assist existing clients with policy updates, billing questions, endorsements, and coverage reviews
• Build strong relationships with customers to ensure long-term satisfaction and retention
• Identify opportunities to recommend additional coverage that better protects clients
• Follow up with prospective clients and warm leads
• Support agency growth through both service excellence and sales opportunities
What We’re Looking For
• Strong communication skills and confidence speaking with customers
• A service-first mindset with the ability to recognize sales opportunities
• Self-motivated, goal-oriented, and organized
• Ability to multitask in a fast-paced environment
• Positive attitude and willingness to learn
• Bilingual Spanish is a plus (not required)
Insurance License (Property & Casualty or Personal Lines) preferred, but we will support the right candidate in obtaining their license.
Why Join Our Agency?
Established & Respected Agency
37+ years serving the Cerritos community.
Top Performing Team
Recognized as Top 3% of Allstate agencies nationwide.
Career Growth
Opportunity to develop both customer service and sales skills within the insurance industry.
Unlimited Income Potential
Competitive base pay plus uncapped commission structure.
Supportive Team Environment
Hands-on training and mentorship from experienced professionals.
Benefits
• 401(k) with employer matching
• Paid time off
• Professional licensing support
• Career advancement opportunities
If you enjoy helping people, building relationships, and being rewarded for your performance, we would love to meet you.
Apply today and grow your career with Allstate Insurance – Cerritos.
Work Location: In person
The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.
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Allstate Insurance Agency - Carl Johnson