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Insurance Onsite Relationship Representative

Axelon Services Corporation

Creve Coeur, MO

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JOB DETAILS
SKILLS
Accounts Payable, Accounts Receivable, Administrative Skills, Coaching, Communication Skills, Computer Skills, Conference Management, Customer Support/Service, Event Management, Facilities Management, Insurance, Mail Processing, Microsoft Office, Multitasking, Network Administration/Management, On Site Support, Onboarding, Operational Expenditure (OPEX), Operational Support, Operations Management, Plan Meetings, Presentation/Verbal Skills, Property Maintenance, Reconciliation, Regulations, Sales Pipeline, Writing Skills
LOCATION
Creve Coeur, MO
POSTED
4 days ago


Pay Rate: $20-$23 per hour



Duration: 6 Months



Work Mode: Onsite



Responsibilities:

  • Provide administrative and operational support to the Managing Partner and management team.
  • Collaborate with the onsite Service Leader to ensure efficient operations.
  • Act as a point of contact for agents, addressing their inquiries promptly and professionally.
  • Greet and welcome visitors.
  • Answer and direct phone inquiries.
  • Coordinate accounts payable and receivable, including managing requests related to Agent payments, submitting operational expenses, and reconciling purchase cards.
  • Handle incoming and outgoing mail and deliveries, ensuring correspondence distribution complies with regulatory guidelines.
  • Assist with facility management, including building maintenance requests and troubleshooting local network issues.
  • Manage resource assignments for new agents, ensuring a smooth onboarding experience.
  • Perform additional administrative duties such as control reports, coordinating conference rooms, preparing for meetings, and handling fingerprinting for candidates.


Requirements:

  • Experience in customer service and/or office administration.
  • Excellent written and verbal communication skills.
  • Strong computer skills with proficiency in the Microsoft Office Suite.


Preferred Skills:

  • Associates or bachelor's degree preferred, but not required.
  • Comfortable leveraging CoPilot & Chat GPT tools to simplify processes.
  • Experience handling confidential information, such as processing fingerprints and possibly processing payments.
  • Ability to multitask and network with multiple departments to assist agents.
  • Comfortable asking others for assistance and tracking management team pipelines.
  • Experience organizing meetings, trainings, and speaking in front of large groups of people.
  • May be required to help coordinate onsite events, such as creating name tags and sending out email reminders.


Benefits:

  • On-the-job training to learn about the insurance industry, product and policy provisions, and transaction processing.
  • Coaching and feedback to help gain necessary skills for success.

About the Company

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Axelon Services Corporation