Accounts Payable, Administrative Skills, Billing, Communication Skills, Computer Systems, Customer Relations, Data Entry, Dental Insurance, Detail Oriented, Health Insurance, High School Diploma, Insurance, Mail Processing, Microsoft Office, Organizational Skills, Process Improvement, Sales Support, Team Player, Telephone Skills, Vision Plan
Are you organized, reliable, and ready to support a high-performing insurance team? Our award-winning, family-run Farmers Insurance agency is looking for a dedicated Office Assistant to help keep things running smoothly and professionally. We are a nationally recognized Farmers Insurance agency known for personalized service, integrity, and community values. We're growing and looking for someone who shares our commitment to excellence in a supportive, team-first environment.
Salary Range: $20.00 - $22.00 per hour
BenefitsHourly Base Salary Based on Experience
Health Insurance
Vision Insurance
Dental Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
- Assist with high-volume phone activity, including routing calls and taking detailed messages
- Perform day-to-day administrative duties such as data entry, document handling, filing, and scheduling
- Help manage renewals- request and file necessary information for our pre-renewal review (in this case mileage or driver changes - home= any changes to property)
- Support the sales team by updating customer files and organizing lead information
- Handle incoming/outgoing mail, billing reminders, and follow-up communication
- Assist on alerts from carriers to ensure any outstanding paperwork, payments or questionnaires are being handled by insured
- Help maintain an organized and professional office environment
- Work with agency managers/AP to assist them with their workload
- Give agent reminders and help see items are being completed
- Uphold confidentiality and attention to detail in all tasks
- Be a supportive assistance who is a team player - ready to learn, ready to help and always positive
- Must obtain P&C license in 90 days
Requirements
- High school diploma or equivalent
- Strong organizational and communication skills
- Friendly, team-oriented attitude with a willingness to help wherever needed
- Ability to work in a family-run, customer-focused office
- Proficiency in Microsoft Office and basic computer systems
- Insurance office experience is a plus, but not required
M
Mike & Marla Clinkenbeard-Farmers Insurance Agency