Insurance Follow Up Rep

Job Title: Insurance Follow Up Rep
Location: Tulsa, OK
Type: Contract To Hire
Compensation: $17-22/hr
Work Model: Onsite – onsite
Hours: 40.0

Responsibilities

• Follow up on unpaid, denied, or underpaid insurance claims with commercial, government, and managed care payers.
• Research and resolve claim discrepancies, denials, and payment issues.
• Review Explanation of Benefits (EOBs) and remittance advice to identify payment variances.
• Submit claim corrections, appeals, and supporting documentation as needed.
• Communicate with insurance companies regarding claim status, authorization issues, and reimbursement concerns.
• Document all account activity accurately and thoroughly in the billing system.
• Work collaboratively with billing, coding, and clinical staff to resolve claim issues.
• Maintain productivity and quality standards while meeting collection goals.
• Stay current on payer regulations, reimbursement guidelines, and industry best practices.

Requirements

• High school diploma or equivalent required; additional healthcare or billing education preferred.
• Minimum of 1-2 years of medical insurance follow-up, medical billing, or accounts receivable experience preferred.
• Knowledge of insurance claim processing, denial management, and appeals procedures.
• Familiarity with commercial insurance, Medicare, Medicaid, and managed care plans.
• Strong attention to detail and problem-solving skills.
• Excellent verbal and written communication abilities.
• Proficiency with electronic medical records (EMR) and medical billing software.
• Ability to work independently and manage multiple tasks effectively.