Insurance Customer Service Specialist

Are you someone who finds genuine satisfaction in helping others and has a knack for clear communication? EIG Insurance Center in Wichita, Kansas, is looking for a bright and energetic Insurance Customer Service Specialist to join our dedicated team. We believe that exceptional customer service is the cornerstone of our business, and we're committed to fostering a supportive and positive environment where you can truly make a difference. In this role, you'll be the friendly voice and helpful guide for our valued clients, assisting them with their insurance needs, answering their questions, and ensuring they feel confident and secure with their coverage. We pride ourselves on building lasting relationships with our community, and you'll be an essential part of that mission. If you're ready to bring your positive attitude and customer-centric approach to a role where you're truly appreciated, we encourage you to apply and become a key player at EIG Insurance Center.

Salary Range: $18.00 - $24.00 per hour

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

401K with matching

Flexible Schedule

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

• Assist customers with policy changes, payments, and claims
• Provide outstanding customer service and follow-ups
• Support sales efforts
• Maintain strong client relationships and retention
• Present insurance options based on client needs

• Kansas Property & Casualty License (Required)
• Claim Experience (Preferred)
• Strong communication and customer service skills
• Positive, self-motivated, and detail-oriented
• Ability to multi-task in a fast-paced environment
• Spanish speaking is a plus